General Performance Problems - Nortel BayStack 660 Use Manual

Try to ping a device on the Ethernet segment to confirm TCP/IP settings
4.
are correct. To do so:
a.
b.
c.
If unable to login to or browse the Window's network, make sure that an
5.
appropriate name resolution mechanism is configured in the Windows
TCP/IP settings on the laptop (WINS, DNS or NetBEUI).
Make sure that the relevant servers (WINS or DNS) are active and
6.
properly configured.
Make sure that the access point has a good connection to the Ethernet
7.
segment, and that all necessary devices on that segment are active.
If problems persist, contact Nortel Networks customer support. For
8.
contact details see http://www.nortelnetwork.com/servsup.com. Go to the
"BayStack Workgroup Products" category, and then use the "ERC" link.

General Performance Problems

If you are able to log in to and use network resources, but are experiencing poor
performance try the following:
Check the firmware in both the access point and the PC cards (that is, all
1.
cards installed in an access point or a laptop) are at the latest versions.
Check that the latest version of the BayStack 650/660 PC Card Windows
2.
Driver is being used.
Open either:
3.
•
•
Check to see whether the "BayStack 650/660 Wireless LAN in 802.11
4.
Mode" is sharing resources with any other device. If so, reconfigure it for
dedicated resources.
If there are many wireless users, try to obtain a dedicated connection to
5.
an access point.
203939-B
Open Start > Run.
Enter Ping and the IP address of the device on the Ethernet segment.
Confirm that ping was successful.
The Control Panel > Device Manager (Windows 95/98)
The Control Panel > Windows NT Diagnostics (for Window NT 4.0) on
the laptop.
Diagnostics and Troubleshooting
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