Station Configuration; Rlc Settings - Nortel Remote Gateway 9150 Installation And Administration Manual

Planning for Remote Gateway 9150 unit installation

Station configuration

When planning the stations at the Remote Gateway 9150 site, you must think
about the call capabilities required by each station.
Each station at the Remote Gateway 9150 site inherits settings such as voice
compression and priority from its associated RLC port. Configurations at the
Remote Gateway 9150 site determine each station's ability to place locally
controlled calls, host-controlled calls, or both. For stations defined with local
control or local and host control, you can enable or disable specific features.

RLC settings

You must define the following on each RLC port:
port allocation as dedicated, multi-user, or dynamic
whether voice compression is used
priority level
Port allocation
Assign each user at the Remote Gateway 9150 site to one port on the RLC on the
host PBX. You can configure an RLC port in one of the following ways:
as a dedicated port (one port per remote user)
as a multi-user port (one port shared by multiple users)
Up to eight persons can share the same RLC port, but not at the same time.
All stations that use this type of port must respond to the same DN and have
identical telephone set configurations. This port type is especially useful for
employees who are working in mutually exclusive shifts.
as part of a dynamic pool
Dynamic port pooling is similar to a multi-user port except that the persons
who share ports in a dynamic pool are assigned to the next available port in
the RLC port pool. There is no correlation between the station and the port
on the RLC.
This feature is especially useful in free-seated ACD environments where
agents log on to the host PBX using their agent IDs.
66 Remote Gateway 9150 Installation and Administration Guide
Standard 4.0