Media Jams And Media Transport Problems - Konica Minolta Magicolor 3300 User Manual

Media Jams and Media Transport Problems

Frequent jams in any area indicate that area should be checked,
repaired, or cleaned. Repeated jams may also happen if you're using
unsupported print media.
Symptom Cause
Several The front edges of the media
sheets go are not even.
through the
The media is moist from humid-
printer
ity.
together.
Too much static
electricity is present.
Printer Selected tray is out of media,
pulls media and tray chaining is activated.
from the
wrong tray.
Printer has not recognized a
custom size in the MPT tray and
pulls the media from the upper
tray.
Media jam Front cover needs to be opened
message and closed again to reset the
stays on. printer.
Some media remains jammed in
the printer.
Solving Problems
Solution
Remove the media and even up
the front edges, then reload it.
Remove the moist media and
replace it with new, dry media.
Do not fan large quantities of
transparency media.
Choose Off in the Operator Con-
trol/Chain Inputbins menu. Load
media in the correct tray.
Set Custom Size in the Operator
Control/Multipurpose Sz menu.
Open and close the printer's front
cover again.
Recheck the paper path and make
sure you have removed all of the
media jams.
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