Symptom
Cause
Image
The imaging unit, trans-
defects or
fer roller, or fuser unit is
smudges
old or defective.
occur in
The media path is
same place
dusty or dirty.
on every
page.
Abnormal
The imaging unit may
areas
be old or damaged.
(black or
Unsupported media is
white spots)
being used.
appear.
Vertical
The imaging unit, trans-
streaking
fer roller, or fusing unit
appears.
may be misinstalled or
defective.
112
Solution
Remove the items and check for damage. If
necessary, replace them.
Print several blank sheets of media.
Remove the imaging unit, and check for
damage. If necessary, replace it.
Use KONICA MINOLTA-approved media.
See "What media types are supported?" on
page 23. Check printer.konicaminolta.net/
support (click on Answer Base) for currently
approved media.
Confirm the proper installation of the items,
and check them for damage. If necessary,
replace them.
Solving Problems