Page 1 User's Guide User's Guide 2015. 2 A63P-9571-00A - 1 -...
Page 2: Table Of Contents
User's Guide Contents 1—Safety information ............................ 8 2—Learning about the printer ........................13 Finding information about the printer ...................... 13 Selecting a location for the printer ......................14 Printer configurations ..........................15 3—Additional printer setup .......................... 17 Installing internal options ........................17 Available internal options ........................
Page 3 User's Guide 5—Loading paper and specialty media ....................... 35 Setting the paper size and type ......................35 Configuring Universal paper settings ...................... 35 Using the standard bin and paper stop ....................36 Loading trays ............................37 Loading the multipurpose feeder ......................41 Linking and unlinking trays ........................
Page 4 User's Guide Printing information pages ........................57 Canceling a print job ..........................57 Canceling a print job from the printer control panel ................57 Canceling a print job from the computer .................... 58 8—Saving the environment ......................... 59 Saving paper and toner .......................... 59 Using recycled paper ..........................
Page 5 User's Guide Substitute Size menu ......................... 73 Paper Texture menu ........................... 74 Paper Weight menu ..........................76 Paper Loading menu .......................... 78 Custom Types menu .......................... 79 Universal Setup menu ........................80 Reports menu ............................81 Reports menu ............................. 81 Network/Ports menu ..........................
Page 6 Checking the status of parts and supplies .................... 129 Estimated number of remaining pages ....................130 Ordering supplies ..........................130 Using genuine KONICA MINOLTA parts and supplies ..............130 Ordering toner cartridges ......................... 130 Ordering an imaging unit ........................131 Storing supplies ............................
Page 7 User's Guide Contacting technical support ........................ 187 15—Notices ............................... 188 Copyright notice ............................ 188 Edition notice ............................188 Trademarks ............................188 Software License Agreement ........................ 188 Legal restrictions on reproduction......................190 FIRMWARE UPDATES ........................190 PRINTER LICENSE ..........................191 CARTRIDGE LICENSE AGREEMENT ....................191 Fuser/Imaging Unit License - Single Use: Please read before opening.
Page 8: 1-Safety Information
User's Guide 1—Safety information Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential fire.
Page 9 User's Guide This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts. CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord.
Page 10 User's Guide ■ Warning and Caution Symbols The labels and symbols used in this manual and on the printer help prevent injury to the operator and others around the printer as well as damage to property. Those labels and symbols have the following meanings: WARNING Ignoring this warning could cause serious injury or even death.
Page 11 User's Guide WARNING Connect the power cord to an electrical outlet that is equipped with a grounding terminal. Do not place metal clips, any other small metallic objects, or a container containing liquid on the printer. Liquid and metallic objects dropped inside the printer could result in a fire, electrical shock, or breakdown.
Page 12 User's Guide CAUTION • Whenever moving the printer, be sure to disconnect the power cord and other cables. Failure to do this could damage the cord or cable, resulting in a fire, electrical shock, or breakdown. • Unplug the printer if you are not going to use it for a long period of time. •...
Page 13: 2-Learning About The Printer
CD menu. On the left navigation pane, click User's Guide and other publications, and then • Troubleshooting printer connection problems click Networking Guide. The latest supplemental information, updates, and technical KONICA MINOLTA Support Web site— support: http://www.konicaminolta.com Note: Record the following information (located on • Documentation...
Page 14: Selecting A Location For The Printer
User's Guide Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any hardware options, then leave enough room for them also. It is important to: •...
Page 15: Printer Configurations
User's Guide Left side 65 mm (2.56 in.) Rear 100 mm (3.94 in.) 305 mm (12 in.) Printer configurations CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. You can configure your printer by adding one optional 250- or 550-sheet tray. For instructions on installing the optional tray, see Installing optional trays.
Page 16 User's Guide Controller board access cover Standard 250-sheet tray Optional 250- or 550-sheet tray 50-sheet multipurpose feeder Front door - 16 -...
Page 17: 3-Additional Printer Setup
User's Guide 3—Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 18: Installing An Optional Card
User's Guide 2. Locate the memory card connector. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 19 User's Guide 3. Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board. - 19 -...
Page 20 User's Guide 4. Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flush against the controller board.
Page 21: Installing Hardware Options
User's Guide Installing hardware options Installing optional trays CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 22 User's Guide 7. Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked. 8. Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
Page 23: Attaching Cables
User's Guide Attaching cables Connect the printer to the computer using a USB or parallel cable, or to the network using an Ethernet cable. Make sure to match the following: • The USB symbol on the cable with the USB symbol on the printer •...
Page 24: Setting Up The Printer Software
User's Guide Setting up the printer software Installing the printer driver 1. Obtain a copy of the software installer package. 2. Run the installer, and then follow the instructions on the computer screen. 3. For Macintosh users, add the printer. Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.
Page 25: Networking
User's Guide Networking Notes: • Purchase a wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter. • A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Page 26: For Macintosh Users
User's Guide For Macintosh users 1. Allow the network DHCP server to assign an IP address to the printer. 2. Obtain the printer IP address either: From the printer control panel From the TCP/IP section in the Network/Ports menu By printing a network setup page or menu settings page, and then finding the TCP/IP section Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.
Page 27: Preparing To Set Up The Printer On A Wireless Network
8. Click Continue. 9. Select KONICA MINOLTA > Continue. 10. Select KONICA MINOLTA bizhub 4700PSeries PPD (xx) > Add Printer. 11. Enter the user name and password for using root privileges > OK. Preparing to set up the printer on a wireless network Notes: •...
Page 28: Connecting The Printer To A Wireless Network Using Wi-Fi Protected Setup
User's Guide • Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks. Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select. •...
Page 29: Connecting The Printer To A Wireless Network Using The Printer Software
User's Guide Using the Push Button Configuration method 1. From the printer control panel, navigate to: >Network/Ports > >Network [x] > >Net [x] Setup > >Wireless > > Wireless Connection Setup > >Wi-Fi Protected Setup > >Start Push Button Method >...
Page 30: Connecting The Printer To A Wireless Network Using The Embedded Web Server
User's Guide For the Wireless Setup Utility download, please refer to the URL described on the Printer Driver and Documentations CD. Using the Wireless Setup Assistant (Macintosh only) The Wireless Setup Assistant lets you: • Configure the printer to join an existing wireless network. •...
Page 31: Printing Menu Settings And Network Setup Pages
User's Guide 2. Click Settings >Network/Ports >Wireless. 3. Modify the settings to match the settings of your access point (wireless router). Note: Make sure to enter the correct SSID. 4. Click Submit. 5. Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the printer back on.
Page 32: 4- Using The Printer Control Panel
User's Guide 4— Using the printer control panel Use the Menus Open the menus. button Notes: • The menus are available only when the printer is in the Ready state. • Pressing the button while navigating within the menus returns the printer control panel to the top-level menu screen.
Page 33: Understanding The Colors Of The Sleep Button And Indicator Lights
User's Guide Use the Select • Open a menu. button • Display available values or settings for a menu. The current default setting is indicated by an asterisk (*). • Save the displayed value as the new user default setting. Left •...
Page 34: Installing The Local Printer Settings Utility
User's Guide Sleep button light Printer status Blinking amber for 0.1 second, then goes The printer is in Hibernate mode. completely off for 1.9 seconds in a slow, pulsing pattern Installing the Local Printer Settings Utility 1. Download the software. For the download, please refer to the URL described on the Printer Driver and Documentations 2.
Page 35: 5-Loading Paper And Specialty Media
User's Guide 5—Loading paper and specialty media Setting the paper size and type 1. From the printer control panel, navigate to: >Paper Menu > >Paper Size/Type > 2. Select Tray [x] Size or Tray [x] Type, and then press 3. Change the paper size or type setting, and then press Notes: The paper size setting for the standard 250-sheet tray (Tray 1), optional 250- or 550-sheet tray (Tray •...
Page 36: Using The Standard Bin And Paper Stop
User's Guide 2. Press the arrow buttons until Portrait Height or Portrait Width appears, and then press 3. Change the settings, and then press Using the standard bin and paper stop The standard bin holds up to 150 sheets of 75-g/m (20-lb) paper.
Page 37: Loading Trays
User's Guide Loading trays CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1. Pull out the tray completely. Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may cause a jam.
Page 38 User's Guide 3. Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading. Notes: For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to accommodate their length.
Page 39 User's Guide 4. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5. Load the paper stack. Notes: Load with the printable side facedown when using recycled or preprinted paper. - 39 -...
Page 40 User's Guide Load prepunched paper with the holes on the top edge toward the front of the tray. Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two- sided printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray.
Page 41: Loading The Multipurpose Feeder
User's Guide Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes. You can also use it for single-page print jobs on letterhead.
Page 42 User's Guide 2. Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 3. Prepare the paper or specialty media for loading. Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.
Page 43 User's Guide 4. Load the paper or specialty media. Notes: Do not force paper or specialty media into the multipurpose feeder. Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams. Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first.
Page 44 User's Guide Note: When loading A6-size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place. Load letterhead faceup with the top edge entering the printer first. For two-sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first.
Page 45: Linking And Unlinking Trays
User's Guide 5. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder. Linking and unlinking trays The printer links trays when the specified paper size and type are the same. When a linked tray becomes empty, paper feeds from the next linked tray.
Page 46: Configuring A Custom Paper Type
User's Guide Configuring a custom paper type Using the Embedded Web Server 1. Open a Web browser, and then type the printer IP address in the address field. Notes: Print a network setup page or menu settings page, and then locate the IP address in TCP/IP section.
Page 47: 6-Paper And Specialty Media Guide
User's Guide 6—Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer trays can automatically feed paper weights up to 90-g/m (24-lb) bond grain long paper.
Page 48: Unacceptable Paper
User's Guide For 60–90-g/m (16–24-lb) bond paper, grain long paper is recommended. Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality.
Page 49: Selecting Preprinted Forms And Letterhead
User's Guide Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead: • Use grain long for 60 to 90 g/m (16 to 24 lb) weight paper. • Use only forms and letterhead printed using an offset lithographic or engraved printing process. •...
Page 50: Using Specialty Media
User's Guide • Do not store anything on top of individual paper packages. • Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat. Using specialty media Tips on using card stock Card stock is heavy, single-ply specialty media.
Page 51: Tips On Using Labels
User's Guide Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough, cockle, or laid finishes • Adjust the width guides to fit the width of the envelopes. Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes.
Page 52: Tips On Using Transparencies
User's Guide • Before loading letterhead, flex, fan, and straighten the stack to prevent sheets from sticking together. • Page orientation is important when printing on letterhead. For information on how to load letterhead, see: Loading trays Loading the multipurpose feeder Tips on using transparencies •...
Page 53 User's Guide Paper size Standard tray Optional 250- or Multipurpose feeder Duplex mode 550-sheet tray Letter 216 x 279 mm (8.5 x 11 in.) Legal 216 x 356 mm (8.5 x 14 in.) Executive 184 x 267 mm (7.3 x 10.5 in.) Oficio (Mexico) 216 x 340 mm (8.5 x 13.4 in.) Folio...
Page 54: Supported Paper Types And Weights
User's Guide Paper size Standard tray Optional 250- or Multipurpose feeder Duplex mode 550-sheet tray B5 Envelope 176 x 250 mm (6.9 x 9.8 in.) Other Envelope 229 x 356 mm (9 x 14 in.) This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application.
Page 55 User's Guide Paper type 250- or 550-sheet tray Multipurpose feeder Duplex mode Rough envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton One-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels per month.
Page 56: 7-Printing
User's Guide 7—Printing Printing a document Printing a document 1. From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. 2. Send the print job: For Windows users a. With a document open, click File >Print. b.
Page 57: Printing Information Pages
User's Guide If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2. Click Settings >Print Settings >Quality Menu >Toner Darkness. 3. Adjust the toner darkness setting. 4. Click Submit. Using the printer settings on the computer Depending on your operating system, adjust the toner darkness settings using the Local Printer Settings Utility or Printer Settings.
Page 58: Canceling A Print Job From The Computer
User's Guide Canceling a print job from the computer For Windows users 1. Open the printers folder, and then select your printer. 2. From the print queue, select the print job you want to cancel, and then delete it. For Macintosh users 1.
Page 59: 8-Saving The Environment
For information on how you can quickly save paper and energy using one printer setting, see Mode. Using recycled paper As an environmentally conscious company, KONICA MINOLTA supports the use of recycled office paper produced specifically for use in laser printers. Conserving supplies...
Page 60: 9-Managing The Printer
User's Guide 9—Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Printer Driver and Documentations CD. Copying printer settings to other printers Note: This feature is available only in network printers.
Page 61: Printer Management
User's Guide 1. Open a Web browser, and then type the printer IP address in the address field. Notes: View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Page 62: Viewing Reports
User's Guide 1. Open a Web browser, and then type the printer IP address in the address field. Notes: Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 63: Saving Energy
User's Guide 1. Open a Web browser, and then type the printer IP address in the address field. Notes: View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Page 64: Using Hibernate Mode
User's Guide Paper • Enable the automatic two-sided (duplex) printing feature. • Turn off print log features. 2. Press Using Hibernate mode Hibernate is an ultra-low-power saving mode. Notes: • Three days is the default amount of time before the printer enters Hibernate mode. •...
Page 65: Adjusting Sleep Mode
User's Guide 4. Click Submit. Using the printer settings on the computer Depending on your operating system, access the Hibernate Timeout menu using the Local Printer Settings Utility or Print Settings. Using Schedule Power Modes Schedule Power Modes lets the user schedule when the printer goes into a reduced power state or into the Ready state.
Page 66: 10-Securing The Printer
User's Guide 10—Securing the printer Using the security lock feature The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data.
Page 67: Erasing Volatile Memory
User's Guide • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Erasing volatile memory The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered data, simply turn off the printer.
Page 68: 11-Understanding The Printer Menus
User's Guide 11—Understanding the printer menus Menus list Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics Standard Network Configure MP Network Setup Page Standard USB Substitute Size Profiles List Standard Parallel Paper Texture Print Fonts SMTP Setup Paper Weight...
Page 69: Paper Menu
User's Guide Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Configure MP to "Cassette" for MP Feeder Manual Envelope to appear as a menu setting.
Page 70: Paper Size/Type Menu
User's Guide Paper Size/Type menu Tray [x] Size Specify the paper size loaded in each tray. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS-B5 • If two trays contain paper of the same size and type, and the trays have the same settings, then the trays are automatically linked.
Page 71 User's Guide MP Feeder Size Specify the paper size loaded in the multipurpose feeder. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Configure MP to “Cassette” for MP Feeder Size to appear as a menu.
Page 72 User's Guide Manual Paper Size Specify the paper size being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Manual Paper Type Specify the paper type being manually loaded.
Page 73: Configure Mp Menu
User's Guide Manual Envelope Type Specify the envelope type being manually loaded. Envelope Note: Envelope is the factory default setting. Rough Envelope Custom Type [x] Note: Only installed trays and feeders are listed in this menu. Configure MP menu Configure MP Determine when the printer selects paper from the multipurpose feeder.
Page 74: Paper Texture Menu
User's Guide Paper Texture menu Plain Texture Specify the relative texture of the plain paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Card Stock Texture Specify the relative texture of the card stock loaded. Smooth Notes: Normal •...
Page 75 User's Guide Letterhead Texture Specify the relative texture of the letterhead loaded. Smooth Note: Normal is the factory default setting. Normal Rough Preprinted Texture Specify the relative texture of the preprinted paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Colored Texture...
Page 76: Paper Weight Menu
User's Guide Paper Weight menu Plain Weight Specify the relative weight of the plain paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Card Stock Weight Specify the relative weight of the card stock loaded. Light Note: Normal is the factory default setting. Normal Heavy Transparency Weight...
Page 77 User's Guide Rough Envelope Weight Specify the relative weight of the rough envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Letterhead Weight Specify the relative weight of the letterhead loaded. Light Note: Normal is the factory default setting. Normal Heavy Preprinted Weight...
Page 78: Paper Loading Menu
User's Guide Paper Loading menu Recycled Loading Determine and set two-sided printing for all print jobs that specify Recycled as the paper type. Duplex Bond Loading Determine and set two-sided printing for all print jobs that specify Bond as the paper type. Duplex Letterhead Loading Determine and set two-sided printing for all print jobs that specify...
Page 79: Custom Types Menu
User's Guide Custom Types menu Custom Type [x] Associate a paper or specialty media type with a Custom Type [x] name. Paper Notes: Card Stock • Paper is the factory default setting for Custom Type [x]. Transparency • The specialty media type must be supported in the selected tray or Rough/Cotton feeder in order to print from that source.
Page 80: Universal Setup Menu
User's Guide Universal Setup menu Units of Measure Identify the units of measure. Inches Notes: Millimeters • Inches is the US default setting. • Millimeters is the Non-US default setting. Portrait Width Set the portrait width. 3–8.5 inches Notes: 76–216 mm •...
Page 81: Reports Menu
User's Guide Reports menu Reports menu Menu Settings Page Print a report containing information about the paper loaded in trays, installed memory, total page count, alarms, timeouts, control panel language, TCP/IP address, status of supplies, status of the network connection, and other information. Device Statistics Print a report containing printer statistics, such as supply information and details about printed pages.
Page 82: Network/Ports Menu
User's Guide Network/Ports menu The menus in this section only appear in network printers or printers connected to print servers. Active NIC menu Active NIC Notes: Auto • Auto is the factory default setting. [list of available network cards] • This menu item appears only when an optional network card is installed.
Page 83 User's Guide NPA Mode Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol. Notes: Auto • Auto is the factory default setting. • Changing this setting from the control panel and then exiting the menus causes the printer to restart.
Page 84: Reports Menu
User's Guide Reports menu To access the menu, navigate to either of the following: • Network/Ports >Standard Network >Standard Network Setup >Reports • Network/Ports >Network [x] >Network [x] Setup >Reports Print Setup Print a report containing information about the network printer settings, such as the TCP/IP Page address.
Page 85: Network Card Menu
User's Guide Network Card menu View Card Status View the connection status of the network card. Connected Disconnected View Card Speed View the speed of an active network card. Network Address View the network addresses. Job Timeout Set the amount of time it takes for a network print job to be canceled. 0–255 seconds Notes: •...
Page 86: Tcp/Ip Menu
User's Guide TCP/IP menu Note: This menu is available only in network printers or printers connected to print servers. Set Hostname Set the host name. Notes: • This setting can be changed only from the Embedded Web Server. • The host name can be up to 15 characters and can be a US-ASCII or alphanumeric character, or hyphen.
Page 87 User's Guide Enable HTTP Server Enable the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a Web browser. Note: Yes is the factory default setting. WINS Server Address View or change the current WINS server address. Enable DDNS View or change the current DDNS setting.
Page 88: Ipv6 Menu
User's Guide IPv6 menu To access the menu, navigate to any of the following: • Network/Ports >Standard Network >Standard Network Setup >IPv6 • Network/Ports >Network [x] >Network [x] Setup >IPv6 Note: This menu is available only in network printers or printers connected to print servers. Enable IPv6 Enable Internet Protocol Version Six (IPv6) in the printer.
Page 89: Standard Usb Menu
User's Guide Standard USB menu PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Notes: On is the factory default setting. •...
Page 90 User's Guide Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto is the factory default setting. Auto • On processes raw binary PostScript print jobs. • Off filters print jobs using the standard protocol. ENA Address Set the network address information for an external print server.
Page 91: Standard Parallel Menu
User's Guide Standard Parallel menu PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: On is the factory default setting. •...
Page 92 User's Guide Parallel Buffer Set the size of the parallel input buffer. Disabled Notes: Auto • Auto is the factory default setting. 3K to [maximum size allowed] • Disabled turns off job buffering. Any print jobs already buffered on the printer hard disk are printed before normal processing resumes.
Page 93 User's Guide Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto is the factory default setting. Auto • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. ENA Address Set the network address information for an external print server.
Page 94: Appletalk Menu
User's Guide AppleTalk menu To access the menu, navigate to either of the following: • Network/Ports >Standard Network >Standard Network Setup >AppleTalk • Network/Ports >Network [x] >Network [x] Setup >AppleTalk Activate Enable or disable AppleTalk support. Note: No is the factory default setting. View Name Show the assigned AppleTalk name.
Page 95: Smtp Setup Menu
User's Guide SMTP Setup menu Primary SMTP Gateway Specify SMTP server gateway and port information. Note: 25 is the default SMTP gateway port. Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout Specify the amount of time in seconds before the server stops trying to send an e-mail.
Page 96: Security Menu
User's Guide Security menu Set Date and Time menu Current Date and Time View the current date and time settings for the printer. Note: The date and time are set in YYYY-MM-DD HH:MM format. Manually Set Date and Time Enter the date and time. Note: Setting the date and time using this menu automatically sets Enable NTP [input date/time] to Off.
Page 97: Settings Menu
User's Guide Settings menu General Settings menu Display Language Set the language of the text appearing on the display. English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Show Supply Estimates...
Page 98 User's Guide Quiet Mode Minimize the printer noise. Note: Off is the factory default setting. Run Initial setup Run the setup wizard. Paper Sizes Specify the unit of measurement for paper sizes. Notes: Metric • US is the US factory default setting. Metric is the international default setting.
Page 99 User's Guide Timeouts Set the amount of time the printer waits before it enters Hibernate mode. Hibernate Timeout Note: 3 days is the factory default setting. Disabled 20 minutes 1–3 hours 6 hours 1–3 days 1–2 weeks 1 month Timeouts Set the printer to Hibernate mode even if there is an active Ethernet connection.
Page 100 User's Guide Error Recovery Set the printer to restart when an error occurs. Auto Reboot Notes: Reboot when idle • Reboot always is the factory default setting for Auto Reboot. Reboot always Reboot never • 2 is the factory default setting for Max Auto Reboots. Max Auto Reboots 1–20 Print Recovery...
Page 101 User's Guide Press and Hold Sleep Button Determine how the printer, while in idle state, reacts to a long press of the Sleep button. Do nothing Note: Do nothing is the factory default setting. Sleep Hibernate Factory Defaults Use the printer factory default settings except the Network/Ports menu settings.
Page 102: Print Settings
User's Guide Print Settings Setup menu Printer Language Set the default printer language. PCL Emulation Notes: PS Emulation • PCL Emulation is the factory default setting. • PostScript emulation uses a PostScript interpreter for processing print jobs. • PCL Emulation uses a PCL interpreter for processing print jobs.
Page 103 User's Guide Resource Save Specify how the printer handles temporary downloads, such as fonts and macros stored in the RAM, when the printer receives a print job that requires more than the available memory. Notes: • Off is the factory default setting. Off sets the printer to retain downloads only until memory is needed.
Page 104: Finishing Menu
User's Guide Finishing menu Sides (Duplex) Specify whether two-sided (duplex) printing is set as the default for all print jobs. 1 sided Notes: 2 sided • “1 sided” is the factory default setting. • You can set two-sided printing from the software program. For Windows users: Click File >Print.
Page 105 User's Guide Separator Sheets Specify whether to insert blank separator sheets. Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Between Pages Collate is set to (1,1,1) (2,2,2).
Page 106 User's Guide Paper Saver Border Print a border when using Paper Saver. None Note: None is the factory default setting. Solid - 106 -...
Page 107: Quality Menu
User's Guide Quality menu Print Resolution Specify the printed output resolution in dots per inch. 300 dpi Note: 600 dpi is the factory default setting. 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Enable more pixels to print in clusters for clarity, in order to enhance images horizontally or vertically, or to enhance fonts.
Page 108: Job Accounting Menu
User's Guide Job Accounting menu Notes: • This menu appears on the Embedded Web Server only when Upgrade Kit 256MB User Flash (Option:UK-P01) is installed. • You can maintain the statistics on Job Account by using PageScope Account Manager. PageScope Account Manager (charged) must be installed to be able to maintain the statistics on Job Account, and this machine must be specified as the target device.
Page 109 User's Guide Log Action at Near Full Specify how the printer operates when the log storage area is reaching the upper limit. None Note: None is the factory default setting. Email Current Log Email & Delete Current Log Email & Delete Oldest Log Post Current Log Post &...
Page 110: Xps Menu
User's Guide Log File Prefix Change Prefix of the log file. [user-defined string] Notes: • The log file has two naming rules. Ongoing log files appear as "jal_[value of Log File Prefix setting]_current.csv" . Closed log files appear as "jal_[value of Log File Prefix setting]_[time stamp in appropriate Date Format for first day of jobs included in the log].csv"...
Page 111: Postscript Menu
User's Guide PostScript menu Print PS Error Print a page containing the PostScript error. Note: Off is the factory default setting. Lock PS Startup Mode Disable the SysStart file. Note: Off is the factory default setting. Font Priority Establish the font search order. Resident Notes: Flash...
Page 112: Utilities Menu
User's Guide Utilities menu Format Flash Format the flash memory. Warning—Potential Damage: Do not turn off the printer while the flash memory is being formatted. Notes: • Flash memory refers to the memory added by installing a flash memory card in the printer. •...
Page 113: Pcl Emul Menu
User's Guide PCL Emul menu Font Source Specify the set of fonts used by the Font Name menu. Resident Notes: Download • Resident is the factory default setting. This shows the factory default set of fonts downloaded in the RAM. Flash •...
Page 114 User's Guide PCL Emulation Settings Specify the font pitch for scalable monospaced fonts. Pitch Notes: 0.08–100 • 10 is the factory default setting. • Pitch refers to the number of fixed-space characters per inch (cpi). • Pitch can be increased or decreased in 0.01-cpi increments. •...
Page 115 User's Guide PCL Emulation Settings Specify whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command. Auto LF after CR Note: Off is the factory default setting. Tray Renumber Configure the printer to work with printer software or programs that use different source assignments for trays and feeders.
Page 116: Image Menu
User's Guide Tray Renumber Restore all tray and feeder assignments to their factory default settings. Restore Defaults Image menu Auto Fit Select the optimal paper size, scaling, and orientation. Note: On is the factory default setting. It overrides scaling and orientation settings for some images.
Page 117: 12-Clearing Jams
User's Guide 12—Clearing jams Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it. •...
Page 118: Understanding Jam Messages And Locations
User's Guide • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper •...
Page 119: Jam, Front Door [20Y.xx]
User's Guide Area Printer control panel message What to do Standard bin Jam, standard bin [20y.xx] Remove the jammed paper. Rear door Jam, rear door [20y.xx] Open the rear door, and then remove the jammed paper. Tray 1 Jam, pull tray 1. Push down green flap. Pull tray 1 completely out, then push the [23y.xx] front duplex flap down, and then remove...
Page 120 User's Guide 2. Pull the toner cartridge out using the handle. 3. Lift the blue handle, and then pull the imaging unit out of the printer. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Page 121 User's Guide 5. Lift the green flap in front of the printer. 6. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. - 121 -...
Page 122 User's Guide 7. Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. 8. Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the cartridge into the printer.
Page 123: Jam, Rear Door [20Y.xx]
User's Guide Jam, rear door [20y.xx] 1. Press the button on the right side of the printer, and then open the front door. 2. Gently pull down the rear door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 124: Jam, Standard Bin [20Y.xx]
User's Guide 3. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 4. Close the rear and front doors. 5. From the printer control panel, press to clear the message and continue printing. Jam, standard bin [20y.xx] 1.
Page 125: Jam, Pull Tray 1. Push Down Green Flap. [23Y.xx]
User's Guide Jam, pull tray 1. Push down green flap. [23y.xx] 1. Pull out the tray completely. 2. Locate the green lever, and then pull it down to release the jam. Note: If the jammed paper is not visible in the duplex area, then open the rear door, and then gently remove the jammed paper.
Page 126: Jam, Tray [X] [24Y.xx]
User's Guide 3. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 4. Insert the tray. 5. From the printer control panel, press to clear the message and continue printing. Jam, tray [x] [24y.xx] 1.
Page 127: Jam, Mp Feeder [250.Xx]
User's Guide 2. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3. Insert the tray. 4. From the printer control panel, press to clear the message and continue printing. Jam, MP feeder [250.xx] 1.
Page 128 User's Guide 3. Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. 4. From the printer control panel, press to clear the message and continue printing. - 128 -...
Page 129: 13-Maintaining The Printer
User's Guide 13—Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
Page 130: Estimated Number Of Remaining Pages
All life indicators are designed to function with KONICA MINOLTA supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your KONICA MINOLTA printer or its associated components.
Page 131: Ordering An Imaging Unit
User's Guide Part name Part number For the Asia Pacific, Africa, Middle East, Latin America (220v), Australia and New Zealand Toner Cartridge 10K for bizhub 3301P (Use and Return) A63V 00K Toner Cartridge 10K for bizhub 3301P A63V 00W For China...
Page 132: Replacing Supplies
User's Guide Replacing supplies Replacing the toner cartridge 1. Press the button on the right side of the printer, and then open the front door. 2. Pull the toner cartridge out using the handle. 3. Unpack the toner cartridge, and then remove all packing materials. 4.
Page 133: Replacing The Imaging Unit
User's Guide 5. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 134 User's Guide 2. Pull the toner cartridge out using the handle. 3. Lift the blue handle, and then pull the imaging unit out of the printer. 4. Unpack the new imaging unit, and then shake it. 5. Remove all packing materials from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 135: Moving The Printer
User's Guide 6. Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. 7. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
Page 136: Moving The Printer To Another Location
User's Guide • Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet. • Disconnect all cords and cables from the printer before moving it. • If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the right side of the tray toward the front of the tray until it clicks into place.
Page 137: 14-Troubleshooting
User's Guide 14—Troubleshooting Understanding the printer messages Bin full. Remove paper. Remove the paper stack from the standard bin. Cannot collate large document [37] Try one or more of the following: • From the printer control panel, press to print the portion of the job already stored and begin collating the rest of the print job.
Page 138 User's Guide Change [paper source] to [custom type name]. Load [orientation]. Try one or more of the following: • Load the correct size and type of paper in the tray, and then press on the control panel. Note: Make sure the paper size and type settings are specified in the Paper menu on the control panel.
Page 139 User's Guide • Cancel the print job. • Install additional printer memory. Defective flash memory [51] Try one or more of the following: • Replace the defective flash memory card. • From the printer control panel, press to ignore the message and continue printing. •...
Page 140 User's Guide • From the printer control panel, press to clear the message and continue printing. Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then prints from an automatically selected tray. •...
Page 141 The printer has detected a non-Printer Manufacturer supply or part installed in the printer. Your KONICA MINOLTA printer is designed to function best with genuine Printer Manufacturer supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 142 User's Guide Network error, standard port [54] Try one or more of the following: • From the printer control panel, press to clear the message and continue printing. • Unplug the router, wait for 30 seconds, and then plug it back again. •...
Page 143: Solving Printer Problems
User's Guide Rear USB port disabled [56] Try one or more of the following: • From the printer control panel, press to clear the message and continue printing. Note: The printer discards any data received through the USB port. • From the printer control panel, set USB Buffer to Auto.
Page 144 User's Guide Action Step 2 Press the Sleep button to wake the Go to step 3. printer from Sleep mode or Hibernate Check if the printer is in Sleep mode or mode. Hibernate mode. Is the printer in Sleep mode or Hibernate mode? Step 3 Go to step 4.
Page 145 User's Guide Action Step 7 Connect the printer power cord Go to step 8. directly to a properly grounded Check if the printer is plugged into any electrical outlet. surge protectors, uninterruptible power supplies, or extension cords. Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords? Step 8...
Page 146: Option Problems
User's Guide Action Step 12 The problem is solved. Contact technical support. Turn off the printer, then wait for about 10 seconds, and then turn the printer back Is the printer working? Printer display is blank Action Step 1 The problem is Go to step 2.
Page 147 User's Guide Action Step 2 Go to step 3. Connect the internal option to the controller Check if the internal option is properly installed in the controller board. board. Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.
Page 148 User's Guide Tray problems Action Step 1 The problem is solved. Go to step 2. Open the tray and do one or more of the following: Check for paper jams or misfeeds. Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
Page 149 User's Guide Action Step 3 Go to step 4. Reinstall the tray. For more information, see the setup Check if the tray is installed and documentation that came with the recognized by the printer. tray. Print a menu settings page, and then check if the tray is listed in the Installed Features list.
Page 150: Paper Feed Problems
User's Guide Paper feed problems Paper jam message remains after jam is cleared Action Open front door and remove all trays. Contact technical support. The problem is solved. Clear any jammed pages. Note: Make sure all paper fragments are removed. Press to clear the message and continue printing.
Page 151: Solving Print Problems
User's Guide Solving print problems Printing problems Print jobs do not print Action Step 1 The problem is Go to step 2. solved. From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print.
Page 152: Printing Slows Down
User's Guide Action Step 5 The problem is Go to step 6. solved. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. Resend the print job. Do the jobs print? Step 6 The problem is Contact technical...
Page 153: Job Prints From The Wrong Tray Or On The Wrong Paper
User's Guide Job prints from the wrong tray or on the wrong paper Action Step 1 The problem is Go to step 2. solved. Check if you are printing on paper that is supported by the tray. Resend the print job. Did the job print from the correct tray or on the correct paper? Step 2 The problem is...
Page 154: Incorrect Characters Print
User's Guide Incorrect characters print Action Step 1 Deactivate Hex Go to step 2. Trace mode. Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Is the printer in Hex Trace mode? Step 2 Contact...
Page 155: Large Jobs Do Not Collate
User's Guide Large jobs do not collate Action Step 1 The problem Go to step 2. is solved. From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3). Resend the print job. Did the job print and collate correctly? Step 2 The problem Go to step 3.
Page 156: Unexpected Page Breaks Occur
User's Guide Unexpected page breaks occur Action Step 1 The problem is Go to step 2. solved. Adjust the print timeout settings. From the printer control panel, navigate to: Settings >General Settings >Timeouts >Print Timeout Select a higher setting and then, depending on your printer model, or Submit.
Page 157: Confidential And Other Held Jobs Do Not Print
User's Guide Action Step 2 Go to step 3. The problem is solved. Disable the Page Protect feature. From the printer control panel, navigate to: >Settings > >General Settings > >Print Recovery > >Page Protect > >Off > Does the print job still take long? Step 3 Install additional The problem...
Page 158 User's Guide Action Step 2 The problem Go to step 3. is solved. The print job may contain a formatting error or invalid data. • Delete the print job, and then send it again. • For PDF files, generate a new PDF, and then print it again.
Page 159: Print Quality Problems
User's Guide Action Step 2 The problem is Go to step 3. solved. Reduce the font size, the number and complexity of images, and the number of pages in the print job, and then resend the job Did the job print? Step 3 The problem is Go to step 4.
Page 160 User's Guide Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the paper loaded. Resend the print job. Is the page or image clipped? Step 2 Go to step 3.
Page 161: Shadow Images Appear On Prints
User's Guide Shadow images appear on prints Action Step 1 Go to step 2. Load paper with the correct paper type and weight in the tray. Load paper with the correct paper type and weight in the tray. Is paper with the correct paper type and weight loaded in the tray? Step 2 Go to step 3.
Page 162: Gray Background On Prints
User's Guide Action Step 4 Contact technical support. The problem is solved. Replace the imaging unit, and then resend the print job. Do shadow images still appear on prints? Gray background on prints Action Step 1 The problem Go to step 2. is solved.
Page 163: Incorrect Margins On Prints
User's Guide Action Step 2 The problem Go to step 3. is solved. Reinstall the imaging unit and the toner cartridge. Remove the toner cartridge. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 164: Paper Curl
User's Guide Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size in • Specify the paper size from the tray the Paper menu to match the paper loaded in the settings to match the paper loaded in tray.
Page 165: Print Irregularities
User's Guide Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. Resend the print job. Is the paper still curled? Step 4 Go to step 5.
Page 166 User's Guide Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. Resend the print job. Do print irregularities still appear? Step 2 Go to step 3.
Page 167: Repeating Defects Appear On Prints
User's Guide Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do print irregularities still appear? Step 6 Contact...
Page 168: Print Is Too Dark
User's Guide Action Step 1 Go to step 2. Check if the distance between the defects equal to 80 mm Measure the distance between the (3.15 in.) defects. Take note of the distance, and Check for a distance between then contact technical support.
Page 169 User's Guide Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too dark? Step 2 Go to step 3.
Page 170: Print Is Too Light
User's Guide Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the print still too dark? Step 6 Contact...
Page 171 User's Guide Action Step 2 Go to step 3. Change the paper type, texture, and weight to match the paper loaded in From the printer control panel, set the tray. the paper type, texture, and weight in the Paper menu to match the paper loaded in the tray.
Page 172: Printer Is Printing Blank Pages
User's Guide Action Step 6 Go to step 7. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 173 User's Guide Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging unit. Remove the toner cartridge, and then the imaging unit. Check if the packing material is properly removed from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 174: Skewed Print
User's Guide Skewed print Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact technical...
Page 175: Transparency Print Quality Is Poor
User's Guide Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 176: Streaked Horizontal Lines Appear On Prints
User's Guide Streaked horizontal lines appear on prints Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog. Resend the print job. Do streaked horizontal lines appear on prints? Step 2 Go to step 3.
Page 177: Streaked Vertical Lines Appear On Prints
User's Guide Action Step 4 Go to step 5. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 178 User's Guide Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper texture, type, • Specify the paper texture, type, and weight in the Paper menu to match the paper loaded in and weight from the tray settings the tray.
Page 179: Horizontal Voids Appear On Prints
User's Guide Horizontal voids appear on prints Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct fill pattern. Resend the print job. Do horizontal voids appear on prints? Step 2 Go to step 3.
Page 180: Vertical Voids Appear On Prints
User's Guide Action Step 4 Contact The problem technical is solved. Replace the imaging unit, and then resend the print job. support. Do horizontal voids appear on prints? Vertical voids appear on prints Action Step 1 Go to step 2. The problem is solved.
Page 181: Toner Specks Appear On Prints
User's Guide Action Step 3 Go to step 4. The problem is solved. Check if you are using a recommended type of paper. Load the indicated tray or feeder with a recommended type of paper. Resend the print job. Do vertical voids appear on prints? Step 4 Contact technical...
Page 182: Toner Fog Or Background Shading Appears On Prints
User's Guide Toner fog or background shading appears on prints Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove, and then install the imaging unit. Resend the print job. Does fog or shading appear on prints? Step 2 Contact technical...
Page 183: Uneven Print Density
User's Guide Action Step 1 Go to step 2. Specify the paper type, texture, and weight from the tray settings to From the Paper menu on the printer match the paper loaded in the tray. control panel, check the paper type, texture, and weight.
Page 184: Characters Have Jagged Or Uneven Edges
User's Guide Characters have jagged or uneven edges Action Step 1 Go to step 2. The problem is solved. Print a font sample list to check if the fonts you are using are supported by the printer. From the printer control panel, navigate to: >Reports >...
Page 185: Embedded Web Server Does Not Open
User's Guide Embedded Web Server does not open Action Step 1 Go to step 2. problem is Turn on the printer. solved. Open a Web browser, and then type the printer IP address. Press Enter. Does the Embedded Web Server open? Step 2 Go to step 3.
Page 186 User's Guide Action Step 3 Go to step 4. problem is Check if the network is working. solved. Print a network setup page. Check the first section of the network setup page and confirm that the status is Connected. Note: If the status is Not Connected, then the connection may be intermittent, or the network cable may be defective.
Page 187: Contacting Technical Support
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover or at the back of the printer. The serial number is also listed on the menu settings page. KONICA MINOLTA Web site at http://www.konicaminolta.com. - 187 -...
Page 188: 15-Notices
KONICA MINOLTA, INC. assumes no responsibility for, or liability for, errors contained in this guide or for incidental, special, or consequential damages arising out of the furnishing of this guide, or the use of this guide in operating the equipment, or in connection with the performance of the equipment when so operated.
Page 189 User's Guide You may use the Software and accompanying Font Programs for imaging to the licensed output device(s), solely for your own internal business purposes. In addition to the license for Font Programs set forth in Section 1 above, you may use Roman Font Programs to reproduce weights, styles, and versions of letters, numerals, characters and symbols (“Typefaces”) on the display or monitor for your own internal business purposes.
Page 190: Legal Restrictions On Reproduction
User's Guide Legal restrictions on reproduction Certain types of originals must never be reproduced with the purpose or intent to pass reproductions of such originals off as the originals. The following is not a complete list, but is meant to be used as a guide to responsible reproduction. <Financial Instruments>...
Page 191: Printer License
User's Guide PRINTER LICENSE The patented printer is licensed for, and designed to work with only genuine toner and/or ink cartridges (and developer components, in the case of a laser printer) made by the manufacturer of this printer for the life of the patented printer.
Page 192: Noise Emission Levels
User's Guide Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Simplex Duplex 53dBA / 52dBA Printing ( Ready 15dBA...
Page 193: Energy Star
User's Guide ENERGY STAR ® As an ENERGY STAR Partner, we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automatically switch to a “low-power mode”...
Page 194: Sleep Mode
User's Guide Mode Description Power consumption (Watts) Ready The product is waiting for a print job. Sleep The product is in a high-level energy-saving mode. Mode Hibernate The product is in a low-level energy-saving mode. The product is plugged into an electrical outlet, but the power switch is turned off.
Page 195: Off Mode
User's Guide Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the electrical outlet. Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage.

Konica Minolta bizhub 3301P User Manual

1 Safety Information

2 Learning about the Printer

3 Additional Printer Setup

4 Using the Printer Control Panel

5 Loading Paper and Specialty Media

6 Paper and Specialty Media Guide

7 Printing

8 Saving the Environment

9 Managing the Printer

10 Securing the Printer

11 Understanding the Printer Menus

12 Clearing Jams

13 Maintaining the Printer

14 Troubleshooting

15 Notices

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