Konica Minolta Magicolor 3300 User Manual page 119

Symptom Cause
Smudges The media is too dry.
or shad-
ows occur
around
The transfer roller or
images with
fuser unit may be
dense black
misinstalled or
printing.
defective.
Unsupported media is
being used.
Entire sheet The imaging unit is old
is printed in or damaged.
black or
The printer is con-
color.
nected to an outlet with
a voltage or frequency
that does not match the
printer
specifications.
The image The media is moist
comes off from humidity.
when
Unsupported media is
rubbed.
being used.
The media type may be
incorrectly set.
Solving Problems
Solution
Remove the dry media and replace it with
new media. Store media wrapped and in a
relative humidity of at least 30%.
Confirm the proper installation of the items,
and check them for damage. If necessary,
replace them.
Use KONICA MINOLTA-approved media.
See "What media types are supported?" on
page 23. Check printer.konicaminolta.net/
support (click on Answer Base) for currently
approved media.
Remove the imaging unit and check for dam-
age. If necessary, replace it.
Use a power source with the proper
specifications.
Remove the moist media and replace it with
new, dry media.
Use KONICA MINOLTA-approved media.
See "What media types are supported?" on
page 23. Check printer.konicaminolta.net/
support (click on Answer Base) for currently
approved media.
Envelopes, glossy stock (set as Thick 2 or
Thick 3), labels, and thick stock have to be
set in one of the Thick Stock modes.
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