Solving Problems With Media Jams - Konica Minolta Magicolor 2350 EN User Manual

Solving Problems with Media Jams

Frequent jams in any area indicate that area should be checked,
repaired, or cleaned. Repeated jams may also happen if you're using
unsupported print media.
Symptom
Several
sheets go
through the
printer
together.
Media jam
message
stays on.
Solving Problems with Media Jams
Cause
The front edges of
the media are not
even.
The media is moist
from humidity.
Too much static
electricity is present.
Right-side door
needs to be opened
and closed again to
reset the printer.
Some media remains
jammed in the printer.
Solution
Remove the media and even up the
front edges, then reload it.
Remove the moist media and replace it
with new, dry media.
If you are using paper, fan it before
putting it in the printer.
If you are using transparencies, do
not fan them before putting them in
the printer.
Open and close the right-side door of
the printer again.
Recheck the media path and make
sure you have removed all of the
media jams.
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