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The vehicle is not unlocked:
If you have locked the vehicle using the key.
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If you have locked the vehicle using KEY‐
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LESS-GO.
Locking or unlocking the vehicle with a
smartphone or a Digital Vehicle Key sticker
Requirements:
The vehicle is equipped with the "Digital
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Vehicle Key" function and this service has
been activated.
A Digital Vehicle Key sticker.
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or
A suitable mobile telephone with NFC aerial.
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The "Digital Vehicle Key" function is acti‐
-
vated via the Mercedes me connect web
app: http://www.mercedes.me.
The mobile phone battery must be suf‐
-
ficiently charged. On some mobile
phones, the function is also available
when the battery is discharged.
%
You can check the suitability of your mobile
phone by entering the phone number at
http://www.mercedes.me.
Information about suitable mobile phones
can be obtained from your Mercedes-Benz
service centre or at http://www.mercedes-
benz.com/connect.
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Mercedes-Benz recommends that you carry
the emergency key in case of function
restrictions.
%
The function is only available in combination
with Mercedes me connect and only in cer‐
tain countries.
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Protective cases around the mobile phone
can impair the range of functions.
If the vehicle has been parked for longer than
two weeks, the NFC aerial in the door handle is
deactivated.
Pull the door handle.
#
The NFC aerial is activated.
Opening and closing
Touch the door handle on the driver's door in
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the area where NFC aerial
the part of the mobile phone where the NFC
aerial is located or with the Digital Vehicle
Key sticker.
The vehicle is locked or unlocked alternately.
If you lose your mobile phone, deactivate the
"Digital Vehicle Key" service in Mercedes me
connect via http://www.mercedes.me.
69
1
is located with
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