Table of Contents
Advertisement
Press and hold SOS button
#
one second.
To make an MB Info call: press button 3.
#
An emergency call can be initiated even if a
breakdown assistance or MB Info call is active.
This has priority over all other active calls.
Calls via the overhead control panel are only
possible with an available mobile phone net‐
work.
More information on Mercedes me connect and
further services can be found at: http://
www.mercedes.me
Information on the MB Info call
An Info call to the Mercedes-Benz Customer
Centre has been initiated via the overhead con‐
trol panel (
page 310) or the multimedia sys‐
→
tem (
page 310).
→
You can find information on the following topics:
activation of Mercedes me connect
R
Operating the vehicle
R
Nearest Mercedes-Benz Service Centre
R
4
for at least
Other products and services from Mercedes-
R
Benz
Data is transmitted during the connection to the
Mercedes-Benz Customer Centre (
Information on the breakdown assistance
call
A breakdown assistance call to the Mercedes-
Benz Customer Centre has been initiated via the
overhead control panel (
timedia system (
A qualified Mercedes-Benz technician carries
R
out repairs on site and/or the vehicle will be
towed to the nearest Mercedes-Benz Service
Centre.
You may be charged for these services.
Data is transferred during the connection to the
Mercedes-Benz Customer Centre (
Information on Mercedes me connect acci‐
dent management
The Mercedes me connect accident manage‐
ment is an extension of the Mercedes-Benz
emergency call system (
page 312).
→
page 310) or the mul‐
→
page 310).
→
page 312).
→
page 313).
→
Multimedia system 311
An emergency call is made to the Mercedes-
Benz emergency call centre after an accident:
A voice connection is made to a contact per‐
R
son at the Mercedes-Benz emergency call
centre.
If necessary, the contact person at the
R
Mercedes-Benz emergency call centre for‐
wards the call to Mercedes me connect acci‐
dent management.
If necessary, the vehicle will be towed to a
R
Mercedes-Benz service centre.
Arranging a service appointment via
Mercedes me connect
If you have activated the maintenance manage‐
ment service, relevant vehicle data is transferred
automatically to the Mercedes-Benz Customer
Centre. You will then receive individual recom‐
mendations regarding the maintenance of your
vehicle.
Regardless of whether you have consented to
the maintenance management service, the multi‐
media system reminds you after a certain
amount of time that a service is due. A prompt
Advertisement
Table of Contents
