Recording Paper Jam - Konica Minolta BIZHUB 25E Field Engineering Manual

4.7 Recording paper jam

After removing the jammed paper, please open and close the side cover.
Mechanical errors
Symptom Possible cause
Jam in the paper Faulty movement of some cassette
supply area parts.
Paper is stuck in the recording area.
The paper feed roller is worn out.
Jam in the feed Paper is stuck in the feed area.
area
Jam in the fuser Paper is stuck in the fuser or paper
or the paper exit exit area.
area
The fuser roller is not clean.
Electrical errors
Symptom
Jam in the feed The paper supply electromagnetic
area clutch does not work.
"Please close the
flashing cover."
The paper supply sensor (PSS) does
not work.
Jam in the feed The malfunction of the PPS.
area
"Please close the
flashing cover."
Jam in the feed The paper size is not correct.
area
"Check paper
size....."
Jam in the fuser The paper discharge sensor (PDS)
or paper exit area does not work.
Possible cause
Countermeasure
Check each movement of a cassette part.
Replace the faulty part.
Remove the stuck paper.
Replace the roller.
Remove the jammed paper.
Remove the jammed paper.
Clean the fuser roller.
Replace the fuser roller.
Countermeasure
• Check the wiring.
• Replace the paper supply electromagnetic clutch.
• Replace the main control board.
Check that the wiring and actuator are working
properly. If confirmed OK, then replace the PSS, or
Main control board.
Check that the wiring and actuator are working
properly. If confirmed OK, then replace the PSS, or
the main control board.
Check the paper, size setting.
Check that the wiring and actuators are working
properly. If confirmed OK, then replace the PDS, or
LPH board.
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