Konica Minolta bizhub 25e Administrator's Manual
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Konica Minolta bizhub 25e Administrator's Manual

Plain-paper digital fax/copier/printer/scanner
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Plain-paper digital Fax/Copier/Printer/Scanner
Administrator's Guide

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Summary of Contents for Konica Minolta bizhub 25e

  • Page 1 Plain-paper digital Fax/Copier/Printer/Scanner Administrator’s Guide...
  • Page 2 Chapter 1 Using common functions Chapter 2 Management Chapter 3 Maintenance Chapter 4 Troubleshooting Chapter 5 Specifications Chapter 6 Trademarks and copyrights...

  • Page 3: Table Of Contents

    Contents How to read this manual .....................v Symbols ........................v Key descriptions ......................v Screens ........................v About the operating instructions ................vi Cautions for using the machine ................vii Installation location ....................vii Transporting the machine ..................viii Handling of consumables ..................ix Daily maintenance .....................
  • Page 4 Chapter 2 Management Machine management settings................2-2 List of machine management settings ..............2-3 Setting security codes ....................2-5 Setting the administrator password ..............2-5 Setting the protect passcode ...................2-7 Function protect settings ..................2-9 Setting function protection ...................2-10 Using function protection ..................2-11 Setting mode protection ..................2-13 Managing user access ....................2-14 Printing the user access management list ............2-14 Resetting the counter ....................2-15...
  • Page 5 Chapter 4 Troubleshooting Error messages......................4-2 Error messages displayed on the screen ..............4-2 Troubleshooting ......................4-4 Cannot connect to the network ................4-4 Image quality problems ..................4-5 When a power failure occurs ...................4-7 Main unit operation ....................4-7 Chapter 5 Specifications Specifications ......................5-2 General ........................5-2 Acceptable paper .....................5-9 Acceptable documents ...................5-11 Options ........................5-13...

  • Page 6: How To Read This Manual

    ] : Buttons on the display and computer For example, the “Setting” button  [Setting] Screens This manual uses the screens of the bizhub 25e standard model, unless otherwise stated. The screens you see may differ, depending on the options installed. How to read this manual...

  • Page 7: About The Operating Instructions

    About the operating instructions In the operating instructions, the steps to go to the next page by pressing [Prev] or [Next] are omitted. That means when you follow the instructions of the guide, you may not find the instructed item until you press [Prev] or [Next] several times. The displayed items differ according to the machine type or installed options.

  • Page 8: Cautions For Using The Machine

    Cautions for using the machine Besides the “Safety Information” supplied with this product, please observe the following instructions. Installation location • Keep the ventilating slot of the machine away from walls or other devices. • To ensure proper ventilation and easy operation, secure an adequate installation space around the machine.

  • Page 9: Transporting The Machine

    Transporting the machine • When you transport the machine, be sure to check that you have disconnected the plug from the outlet and removed the line cable. Use at least two people to move the machine. • When transporting the machine, remove the toner cartridge. •...

  • Page 10: Handling Of Consumables

    Handling of consumables Never burn or dispose of the toner or drum cartridge in a fire. This could cause any remaining toner to ignite, resulting in a larger fire and/or burns. • Toner cartridges should not be opened with force. Leaking toner should not be inhaled.

  • Page 11: Daily Maintenance

    Daily maintenance • The area around the fuser unit becomes extremely hot during operation. Do not touch the area around the fuser unit when removing paper jams or inspecting the inside of the machine. Doing so may cause burns. • When removing paper jams and replacing toner cartridges, be careful that toner does not get into your eyes or mouth.

  • Page 12: Recycling

    Old machines, batteries, empty toner and drum cartridges will be return the local KONICA MINOLTA partner and will be recycled. Machines for consumer usage can be recycled at local recycling stations without any charge. Batteries should not be thrown in the usual waste.
  • Page 13 This page intentionally left blank. Cautions for using the machine...
  • Page 14 Chapter Using common functions Entering characters ....................1-2 Overview of the character entry screen ..............1-2 Entering characters ....................1-2 Editing characters ....................1-5 Checking the machine information ...............1-6 Registering various functions .................1-7 List of registration ....................1-8 Using My Jobs ......................1-10 Registering / Editing My Jobs ................1-10 Deleting My Jobs ....................1-13 Printing My Jobs list .....................1-14 Executing My Jobs ....................1-14...

  • Page 15: Entering Characters

    Entering characters Refer to this section when entering characters for sender names or names for address book destinations, etc. Overview of the character entry screen Number of entered characters / Number of characters that can be entered Edit window This displays the number of characters This displays the that can be entered and the number of entered characters.

  • Page 16: Entering Numbers

    „ Entering numbers Numbers can be entered using the numeric keys or from the character entry screen. „ Entering symbols / special characters Press [Symbol]. Select the symbol, and press [Enter]. You can enter “@”, “ ”, and “.” from the character entry screen. „...
  • Page 17 Select the domain name you want to enter. The selected domain name is entered.  The domain name selection screen is not displayed if no domain names are registered. Entering characters...

  • Page 18: Editing Characters

    Editing characters To edit characters, move the cursor to the character you want to edit. „ Deleting characters Move the cursor using the cursor keys to the character you want to delete. Press [Delete]. „ Inserting characters Move the cursor using the cursor keys to the position you want to insert a character.

  • Page 19: Checking The Machine Information

    Checking the machine information You can check the IP address and network settings of the machine, the status of optional equipment and consumables, and the number of pages that have been printed with each mode. Press [Machine Info] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode>...

  • Page 20: Registering Various Functions

    Registering various functions You can register useful functions to use with each mode, such as address book destinations, My Jobs, and various shortcuts. Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed.

  • Page 21: List Of Registration

    List of registration Function Description Settings Reference page Address You can register, edit, and delete Chapter 7, Book Entry address book destinations. “Registering destinations” in the Group You can register, edit, and delete Scanner and Fax groups. Guide. Soft Key You can set frequently used functions •...
  • Page 22 Function Description Settings Reference page Auto • Schedule Chapter 4, “Useful Distribute Weekday reception function” Mon, Tue, Wed, in the Scanner and Thu, Fri, Sat, Sun Fax Guide. Start Time 12:00 am to 12:59 End Time 12:00 am to 12:59 •...

  • Page 23: Using My Jobs

    Using My Jobs Register frequently used functions in My Jobs to allow a quick use of it. NOTE • Up to six jobs can be registered. • The destinations in the personal address book cannot be registered. • Print jobs cannot be registered. •...
  • Page 24 Press [Add]. When editing, select the job you want to edit, and press [Edit]. Proceed to step 7. Select the type of job you want to register. Press [Yes]. Perform the operation you want to register, and press <Start>. To register the job name, press [Title]. When you do not register the title (job name), the mode name will be displayed as a title (job name) on My Job list.
  • Page 25 Select [Yes] to include the start key operation in the job or [No] not to include the start key operation, and press [Enter]. No: The registered job will displayed when you execute the job. You can confirm the functions and then press <Start>. Yes: The registered job will be done when you execute the job.

  • Page 26: Deleting My Jobs

    Deleting My Jobs Press [My Jobs] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed. Press [Add/Edit]. Select the job you want to delete, and press [Delete]. Press [Yes] to proceed with the deletion.

  • Page 27: Printing My Jobs List

    Printing My Jobs list Press [My Jobs] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed. Press [Add/Edit]. Press [List]. Press [Yes]. Press [ON] to enable duplex printing, or [OFF] to disable it. NOTE Also, you can print My Job list by following procedure.

  • Page 28: Changing The Soft Keys

    Changing the soft keys Up to five advanced functions of each mode can be displayed on the ready screen. By assigning frequently used functions, you can use them from the ready screen. Example of the copy ready screen: Soft keys Ready screen Functions that can be assigned Copy screen...
  • Page 29 Select the ready screen you want to set. Select the soft key you want to edit. Select the function you want to display as a soft key, and press [Enter]. To continue to specify other soft keys, repeat the procedure from step 5. 1-16 Changing the soft keys...

  • Page 30: Editing The My Mfp Shortcuts

    Editing the My MFP shortcuts You can change the shortcut keys on the screen displayed when <Mode> is pressed. My MFP shortcuts The following functions can be assigned: • Copy • USB Memory to Print • Scan • Register • Fax •...

  • Page 31: Editing From The Settings Screen

    Editing from the settings screen Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed. Press [Register]. Press [My MFP Shortcut]. Select the shortcut button you want to change. Select the function you want to register in the shortcut button, and press [Enter].

  • Page 32: Paper Settings

    Paper settings You can make paper settings for receiving faxes and making copies. Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed. Press [Paper Settings]. Select the item you want to set.

  • Page 33: List Of Paper Settings

    List of paper settings Function Description Settings Cassette1 You can set the size of paper used in cassette 1. Letter Legal Cassette2 H.LTR Cassette3 Cassette4 Bypass You can set the type and size of paper used in the bypass tray. Letter For details, see “Loading paper into the bypass tray”...

  • Page 34: Specifying Default Settings

    Specifying default settings The default values are those applied when you press <Reset>. The machine returns to the default settings if you press <Reset> or the machine is left without any operation for a designated period of time. Changing the default values of often-used functions can shorten the time required to adjust settings.

  • Page 35: List Of Default Settings

    List of default settings Function Description Settings Default Mode You can set the ready screen when power is turned Copy ON and when the specified auto reset time has Scan elapsed. Print My MFP Auto Reset •Copy Screen Time •Scanner Screen •Fax Screen •Printer Screen •My MFP Screen...
  • Page 36 Function Description Settings Sound Settings You can set the various sound settings. • Volume Level 1-7: 4 You can adjust the volume of the confirmation tone, completion tone, alarm, and beep. • Confirmation Tone You can change the tone that is heard when pressing the buttons.
  • Page 37 Function Description Settings Smart Energy For details, see “Setting smart energy save” (page • Energy Save Mode Save 1-25). 01-240 Minutes: 01 Minute • Energy Save Period Start Time Reset Time Weekday Mon, Tue, Wed, Thu, Fri, Sat, Sun Except for the Fax screen, Printer screen and My MFP screen. Except for the Printer screen and My MFP screen.

  • Page 38: Setting Smart Energy Save

    Setting smart energy save Your machine has a power saving function that turns the machine into an energy save mode automatically when it is left idle for a designated time. Set up the following items: Items Description Sleep Mode You can set the time it takes for the machine to switch from ready mode to sleep mode from 1 to 240 minutes.
  • Page 39 Press [Start Time]. Proceed to step 10 when you do not specify the start time. Press [ON]. Press [OFF] not to specify the start time. Enter the time, and press [Enter]. Use numeric keys or cursor key to enter the time. Press [Reset Time].

  • Page 40: Printing Lists

    Printing lists You can print various lists from “List” menu. Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed. Press [List]. Select the list you want to print, and press [Enter]. Press [Yes].

  • Page 41: List Of Lists

    List of lists List name Content printed Reference page Address Book List Prints a list of the destinations registered in the Chapter 7, address book. The list can be printed in order of “Registering the numbers or in alphabetical order. destinations”...

  • Page 42: Using Personal Settings

    Using personal settings In the personal settings, you can customize the various settings for each user. Personal settings are displayed when a user login is performed. For details, see “Logging in / Logging out” (page 1-32). Specifying personal settings „ Setting procedure Perform the user login operation.
  • Page 43 „ List of personal settings Function Description Settings Reference page Address Book You can register, edit, and delete Chapter 7, Entry address book destinations for each “Registering user. destinations” in the Scanner Group You can register, edit, and delete and Fax Guide. groups for each user.

  • Page 44: Using Personal Settings

    Using personal settings Personal settings can only be used when the user is logged in. Press <Personal Mode> after performing a user login. •If the shared screen is displayed, press <Personal Mode> to switch to the personal screen. •If the personal screen is displayed, the screen will switch to the shared screen. Using personal settings 1-31...

  • Page 45: Logging In / Logging Out

    Logging in / Logging out To use the machine with receiving user authentication, log in to the machine. If you log in, you can use the following functions. • Personal settings • Security print • User access management • Journal report (with the user name printing in the sender field) •...

  • Page 46: Logging Out

    NOTE For details on the machine policy settings, see chapter 4, “Setting the machine policy” in “Setting security” in the Message Board Guide. Logging out There are two methods to log out; manual and automatic. Here the procedure to log out manually is described.
  • Page 47 This page intentionally left blank. 1-34 Logging in / Logging out...
  • Page 48 Chapter Management Machine management settings................2-2 List of machine management settings ..............2-3 Setting security codes ....................2-5 Setting the administrator password ..............2-5 Setting the protect passcode ...................2-7 Function protect settings ..................2-9 Setting function protection ...................2-10 Using function protection ..................2-11 Setting mode protection ..................2-13 Managing user access ....................2-14 Printing the user access management list ............2-14 Resetting the counter ....................2-15...

  • Page 49: Machine Management Settings

    Machine management settings You can specify the important settings related to the machine, such as the user install mode and security communication settings, and network settings, etc. If you set an administrator password, a screen for entering the administrator password is displayed whenever you press [Management], which enables you to prevent users other than the administrator from changing the settings.

  • Page 50: List Of Machine Management Settings

    List of machine management settings Function Description Settings Reference page Security You can specify the various security •Closed Transmission Chapter 4, Communication communication settings, such as “Security fax closed transmission, ID check, functions” in the destination confirmation, and Scanner and Fax •Closed Reception security reception settings.
  • Page 51 Function Description Settings Reference page Initialize all You can erase the data set in the data [Setting] mode, such as the address book and copy/fax function settings, and the data saved in the machine, such as the stored documents. When this operation is done, the machine reboots from itself.

  • Page 52: Setting Security Codes

    Setting security codes You can set two “keys” to enable security on your machine: Administrator password and protect passcode. An administrator password prevents users other than the administrator from editing the settings in the “Management” screen, and enable the administrator to centrally manage machines.
  • Page 53 Enter the password again, and press [Enter]. „ Editing / deleting the administrator password Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed. Press [Management]. Enter the administrator password, and press [Enter].

  • Page 54: Setting The Protect Passcode

    Setting the protect passcode You can set a four digit number of your choice for the protect passcode. Make sure to note and store the number after setting it. „ Setting the protect passcode Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode>...
  • Page 55 „ Editing / deleting the protect passcode Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed. Press [Management]. If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4.

  • Page 56: Function Protect Settings

    Function protect settings You can manage the following functions using the administrator password and protect passcode. Functions you can protect Function What can be managed Fax functions • Transmission using address book destinations • Prohibit • Transmission using the numeric keys (direct •...

  • Page 57: Setting Function Protection

    Setting function protection NOTE To set function protection, it is necessary to set an administrator password (page 2-5) and protect passcode (page 2-7) in advance. Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed.

  • Page 58: Using Function Protection

    Select either option, and press [Enter]. Prohibited: Use of the fax function and common function is prohibited. Setting the device setting, or outputting list is prohibited for all except the administrator. (The administrator password is requested when using the function.) Protect ON: Require the protect passcode to be entered when using the function.
  • Page 59 „ When “Protect ON” is set If a function is set to “Protect ON” in the function protection settings, the protect passcode must be entered when using that function. 2-12 Function protect settings...

  • Page 60: Setting Mode Protection

    Setting mode protection You can protect copy, scanner, fax, or printer modes from being used. For example, if you enable copy mode protection, the machine will not switch to the copy screen. Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed.

  • Page 61: Managing User Access

    Managing user access If you use this function, you can check the total number of pages used for the fax, copy, scan, and print modes and the total communication time for all user. Printing the user access management list The following information is included on the user access management list. •...

  • Page 62: Resetting The Counter

    Resetting the counter Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed. Press [Management]. If an administrator password is set, enter the password and press [Enter]. Press [User Access Management].

  • Page 63: Specifying The Network Settings

    Specifying the network settings You can set the various functions related to networking. NOTE Contact your network administrator if you are unsure about these settings. Network settings Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed.

  • Page 64: List Of Network Settings

    List of network settings You can set the various functions related to networking. Function Description Settings Ping You can enter a specific IP address and execute a ping to check the connection status. LDAP Server You can register, edit, delete, and print a list of LDAP Not registered Setting (Light Directory Access Protocol) servers.
  • Page 65 Function Description Settings e-mail Gateway You can transmit documents to an e-mail gateway (fax server). For details, see “Setting an e-mail gateway” (page 2-32). Setting  You can specify the default setting. Prefix Not registered  Enter the prefix for the local part of the e-mail address. Up to 32 characters can be entered.

  • Page 66: Tcp/Ip Settings

    TCP/IP settings „ Setting operation Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed. Press [Management]. If an administrator password is set, enter the password and press [Enter]. Press [Network Settings].
  • Page 67 „ List of TCP/IP settings You can set the settings for using the machine on a network. The following items can be set. Item Description Host Name Enter the host name of the machine. The default setting is the MAC address, and up to 15 characters can be entered.
  • Page 68 NOTE Make sure to obtain permission from the network administrator when you change the IP address. Improperly changing the IP address may cause the network to stop functioning normally. Specifying the network settings 2-21...

  • Page 69: Registering Ldap Servers

    Registering LDAP Servers You can search for destination information such as the e-mail address and name from an LDAP (Lightweight Directory Access Protocol) server. „ Registering / Editing LDAP server This section describes the procedure for registering an LDAP server. When editing, select the LDAP server you want to edit in step 5, and press [Edit].

  • Page 70: List Of Ldap Settings

    „ List of LDAP settings Item Description Name This is the button name displayed on the screen. Up to 23 characters can be entered. If nothing is registered, the first 23 characters of the LDAP server address is displayed instead. LDAP Server Address Enter the name or IP address of the LDAP server to register.
  • Page 71 Item Description Attribute Setting Name 1 Set the name attribute. Up to 49 characters can be entered, and the default value is “cn”. Name 2 Set the name attribute. Up to 49 characters can be entered, and the default value is “commonname”. e-mail Address 1 Set the e-mail address attribute.
  • Page 72 Select the LDAP server to use, and press [Enter]. „ Deleting LDAP server Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed. Press [Management]. If an administrator password is set, enter the password and press [Enter].
  • Page 73 „ Printing the LDAP setting list Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed. Press [Management]. If an administrator password is set, enter the password and press [Enter]. Press [Network Settings].

  • Page 74: Specifying The Archive Settings

    Specifying the archive settings When the machine transmits documents via fax or e-mail, or receives documents via fax, you can transmit those documents to a specified destination via fax, e-mail, or store them in a specified shared folder. This is called “archiving”. You can set a single archive destination for each type of communication.
  • Page 75 „ Setting the archive destination Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed. Press [Management]. If an administrator password is set, enter the password and press [Enter]. Press [Network Settings].
  • Page 76 Set the archive destination. •If you set a fax destination, proceed to step 9. •There are two methods available when setting a folder; selecting a folder shortcut, and entering the link to the folder. Press [FileFormat] to select the file format. Press [Enter].
  • Page 77 „ Initializing the archive settings Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed. Press [Management]. If an administrator password is set, enter the password and press [Enter]. Press [Network Settings].

  • Page 78: Setting User Authentication

    Setting user authentication You can set authentication for the users to restrict use of the device. There are two types of authentication methods. Authentication method Description Stand-Alone The machine authorizes users using the user information in the machine. User information must be registered in Message Board in advance. Single Sign On The machine authorizes users using the user information in the machine when the users are authorized by Active Directory.

  • Page 79: Setting An E-Mail Gateway

    Setting an e-mail gateway The e-mail gateway function enables you to send a fax to a fax server so that the server sends the data through public line to the destinations. Consult the instruction manual of your fax server how to use the function. NOTE For details on transmitting faxes using the e-mail gateway function, see chapter 4, “Transmission related settings”...
  • Page 80 Select the file format, and press [Enter]. File format is not available when “JBIG” is selected as encoding method. Press [Encode]. Select the image encoding method, and press [Enter]. “JBIG” is not available when “PDF” is selected as file format. NOTE •...

  • Page 81: Mirroring The Machine Settings

    Mirroring the machine settings You can copy the machine settings (such as the copy settings, fax settings, and address book settings) to another machine of the same model. This is useful when you want to setup the same settings for multiple machines. You can export the machine settings to USB memory devices, and import that data into another machine.
  • Page 82 Press [Mirroring]. Connect the USB memory device to the machine. Select [USB Export]. Specify the location where to save a file on the USB memory device, and press [Next]. •Press [Root] to return to the root directory on the USB memory device. •Press [Back] to return to the former screen.
  • Page 83 „ Importing to a machine from USB memory device Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu screen is displayed. Press [Management]. If an administrator password is set, enter the password and press [Enter]. Press [Mirroring].
  • Page 84 Press [Setting only] to import only the machine settings or [All] to import all the data, and press [Yes]. •If you press [Setting only], the user information is erased. If you press [All], the user information is overwritten with the imported data. •See the table on next page for the difference between the settings imported when you press [Setting only] or [All].
  • Page 85 What is imported when “Setting only” or “All” is selected Setting only User information Address book (shared) Address book (shared)   Shortcuts Shortcuts   Templates Templates   User registration  Address book (personal)  Machine settings SNMP setting SNMP setting ...

  • Page 86: Setting The Automatic Logout Time

    Setting the automatic logout time You can set the time it takes before the machine automatically log out users when it is not used. NOTE For details on manually logging out, see “Logging in / Logging out” (page 1-32). Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press <Mode>...
  • Page 87 This page intentionally left blank. 2-40 Setting the automatic logout time...
  • Page 88 Chapter Maintenance Replacing consumables.....................3-2 Replacing the toner cartridge .................3-2 Replacing the drum cartridge .................3-3 Replacing the stamp ....................3-4 Cleaning ........................3-6 Cleaning the outside of the machine ..............3-6 Cleaning the touch panel ..................3-7 Cleaning the scanning area ..................3-8 Cleaning the recording area .................3-11 Cleaning the charging needle ................3-12...

  • Page 89: Replacing Consumables

    Replacing consumables Replacing the toner cartridge When the toner runs out, the machine will display “Toner is empty” and will not print until the toner cartridge has been replaced. NOTE •The shape of the new toner cartridge differs from what has been set at the shipment. •Before you set the new toner cartridge, gently shake it to distribute the toner evenly inside the cartridge.

  • Page 90: Replacing The Drum Cartridge

    Replacing the drum cartridge When the drum is near the end of life, the machine will display the message “Drum life nearing end. Please install new drum.”. You should obtain a replacement drum cartridge soon. When the machine displays “Replace drum cartridge.”, it will not print until the drum cartridge has been replaced.

  • Page 91: Replacing The Stamp

    Replacing the stamp NOTE Do not directly touch the stamp surface. If the ink adheres to your hands, wash with water immediately. Open the automatic document feeder cover. Open the inner cover. Remove the cap of a new stamp. Replacing the stamp...
  • Page 92 Put the removed cap on the used stamp, and remove the used stamp. If you cannot pull out the stamp, use tools like tweezers or stick an adhesive tape to the cap to pull the stamp out. Insert the new stamp into the stamp unit. Close the inner cover and the ADF cover.

  • Page 93: Cleaning

    Cleaning Cleaning the outside of the machine Clean your machine to use it properly. IMPORTANT Do not use benzene or thinner as cleaning agents, as they may damage the plastic and paint of the machine. Dip a soft cloth in a mild cleaning solution and wring it out thoroughly before wiping the machine with it.

  • Page 94: Cleaning The Touch Panel

    Cleaning the touch panel When the touch panel is dirty, it may become difficult to operate the machine. Clean the panel at regular intervals. Confirm the machine is in the energy save mode. •While the machine is in the energy save mode, the touch panel display is turned off and only the energy save key illuminates green.

  • Page 95: Cleaning The Scanning Area

    Cleaning the scanning area „ Cleaning the ADF rollers If the document feeder rollers are dirty, the documents may become dirty and black lines may appear in the scanned images. This can also cause a document jam. Clean the ADF at least once a month to ensure that documents are transmitted with high image quality.
  • Page 96 Open the platen cover. Pull the release lever to open the document pad. Use a soft cloth moistened with water and well-wrung to clean the face of the rollers. Close the covers. Cleaning...
  • Page 97 „ Cleaning the scanning area A dirty ADF document pad will cause black lines or other unwanted markings in scanned images. To maintain high picture quality, clean the ADF document pad and document pad at least once a month. Open the platen cover. Wipe the document pad, ADF document pad, document glass, and ADF glass with a soft cloth moistened with water and well-wrung.

  • Page 98: Cleaning The Recording Area

    Cleaning the recording area Clean the rollers of the printer section in the following cases: • When paper jams occur frequently • When the print quality is bad (also clean the scanner) The fuser unit and area around it inside the machine are extremely hot when operating.

  • Page 99: Cleaning The Charging Needle

    Cleaning the charging needle Clean the charging needle in the following cases: • When the print quality is bad (also clean the scanning area) • When the toner cartridge is replaced Open the front cover. Gently pull the charging needle cleaning rod toward you, making sure it fully extends.
  • Page 100 Chapter Troubleshooting Error messages......................4-2 Error messages displayed on the screen ..............4-2 Troubleshooting ......................4-4 Cannot connect to the network ................4-4 Image quality problems ..................4-5 When a power failure occurs ...................4-7 Main unit operation ....................4-7...

  • Page 101: Error Messages

    Error messages When a communication error occurs or there is a problem with the machine, the information lamp will illuminate in orange and an error message will be displayed or printed. There are errors which you can and cannot clear when you press <Stop>. Please solve the problem which cannot be cleared by pressing <Stop>...
  • Page 102 Message on the display Description / Solution Memory overflow. You tried to enter more pages into memory than your machine could store. Memory overflow. Number of stored page:XXsets Memory overflow Rx Memory has overflowed during the fax reception. Press [Stop] to return the ready screen. Memory overflow.

  • Page 103: Troubleshooting

    Troubleshooting Read this section if trouble occurs with the machine. Contact your local technical representative if the following steps do not solve the problem. Cannot connect to the network If problems occur when performing operations using a computer, such as using Message Board, or using the Scan to Folder functions, check the following table first.

  • Page 104: Image Quality Problems

    Image quality problems If you follow the steps below and do not resolve the problem, contact your local technical representative. Symptom Cause Countermeasure Printing is faint The paper is damp. Replace the paper with new paper. For details, see “Loading paper” in the User's (smudged, unclear) Guide.
  • Page 105 Symptom Cause Countermeasure Blank spots are Is paper other than that Use an appropriate type of paper (page 5-9). printed specified in manuals of the machine being used? The ADF glass is dirty. Clean the ADF glass (page 3-10). PRINTER PRINTER Also, clean the charging needle (page...

  • Page 106: When A Power Failure Occurs

    When a power failure occurs Main unit operation „ When a power failure occurs During a phone call... You can continue the conversation. The transmission will be cut off. When the power recovers, the pages halfway transmitted will be automatically transmitted again if memory transmission is being During transmission...
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  • Page 108 Chapter Specifications Specifications ......................5-2 General ........................5-2 Acceptable paper .....................5-9 Acceptable documents ...................5-11 Options ........................5-13 External dimensions .....................5-13...

  • Page 109: General

    Specifications Please note that the product specifications and appearance are subject to change without notice. General „ Basic specifications Item Specifications Type Desktop type / Console type Image memory capacity Copy: 50 MB, Fax:16 MB Document page capacity (for ITU-T No1 Chart.): approx. 1,024 pages (fax) Scanning resolution 600 dpi ×...

  • Page 110: Printer Specifications

    Item Specifications Machine dimensions Standard: W 20.5 in. × H 20.0 in. × D 20.2 in. (W 520 mm × H 509 mm × D 513 mm) Dimensions with optional paper cassette × 3 and 2-bin tray attached: W 33.7 in. × H 34.2 in. × D 20.2 in. (W 856 mm ×...
  • Page 111 Item Specifications ® Support OS GDI/PCL Windows 8 Enterprise (×86/×64) ® Windows 8 Pro (×86/×64) ® Windows 8 (×86/×64) ® Windows 7 Enterprise (×86/×64) ® Windows 7 Professional (×86/×64) ® Windows 7 Ultimate (×86/×64) ® Windows 7 Home Premium (×86/×64) ®...
  • Page 112 Item Specifications ® Support OS PS3 Windows 8 Enterprise (×86/×64) ® Windows 8 Pro (×86/×64) ® Windows 8 (×86/×64) ® Windows 7 Enterprise (×86/×64) ® Windows 7 Professional (×86/×64) ® Windows 7 Ultimate (×86/×64) ® Windows 7 Home Premium (×86/×64) ®...

  • Page 113: Scanner Specifications

    „ Scanner specifications Item Specifications Type Color scanner Maximum document size For details, see “Acceptable documents” (page 5-11). Scanning resolution 600 dpi × 600 dpi, 300 dpi × 300 dpi, 200 dpi × 200 dpi, 100 dpi × 100 dpi Continuous scanning time 27 ipm (Letter, color, scanner, 300 ×...

  • Page 114: Fax Specifications

    „ Fax specifications Item Specifications Telephone network PSTN Scanline density Ultra-high resolution mode: Main scanner 16 dots/mm × sub scanner 15.4 lines/mm High resolution mode: Main scanner 8 dots/mm × sub scanner 7.7 lines/mm Standard mode: Main scanner 8 dots/mm × sub scanner 3.85 lines/mm Data transmission speed 33,600, 31,200, 28,800, 26,400, 24,000, 21,600, 19,200, 16,800, 14,400,...
  • Page 115 Item Specifications ® Support OS (Fax driver) Windows 8 Enterprise (×86/×64) ® Windows 8 Pro (×86/×64) ® Windows 8 (×86/×64) ® Windows 7 Enterprise (×86/×64) ® Windows 7 Professional (×86/×64) ® Windows 7 Ultimate (×86/×64) ® Windows 7 Home Premium (×86/×564) ®...

  • Page 116: Acceptable Paper

    Acceptable paper Paper cassette Paper type Paper size Quantity Plain paper Letter, Legal, Half-letter 500 sheets (weight: 20-24 lbs.) (weight: 20 lbs.) Bypass tray Paper type Paper size Quantity Plain paper Letter, Legal, Half-letter , Executive, A4, A5, 100 sheets (weight: 20-24 lbs.) (weight: 20 lbs A5 , A6, F4...

  • Page 117: Items To Avoid

    „ Items to avoid To prevent jams and damage to your machine, do not use the following: • Creased paper • Wrinkled paper • Folded paper • Curled paper • Torn paper • Carbon paper • Moist paper • Paper previously printed on by a printer •...

  • Page 118: Acceptable Documents

    Acceptable documents „ Acceptable documents Automatic document feeder (ADF) Single-sheet Multiple-sheet Simplex scan Simplex scan / Duplex scan Max. : 8.5 × 35.4 in. (216 × 900 mm) Max. : 8.5 × 14.0 in. (216 × 356 mm) Size 8.5 × 15.7 in. (216 × 400 mm) at 600 dpi Min.

  • Page 119: Scanning Area

    „ Scanning area The scanned area is shown below. : 0.1 in. (2.5 mm) Copy, Scan : 0.0 in. (0.0 mm) Letter : 0.1 in.(2.0 mm ) Copy, Scan (Document glass): Scanned area 0.0 in. (0.0 mm) Copy, Scan (ADF): 0.1 in.

  • Page 120: Options

    Options 500-sheet paper cassette Item Specifications Paper sizes Letter, Half-Letter , Legal Paper storage capacity 500 sheets (weight: 20 lbs.) Power Supplied from main unit Weight Approx. 9.2 lbs. Machine dimensions W 20.5 in. × H 4.8 in. × D 18.0 in. (W 520 mm × H 121 mm × D 458 mm) External dimensions „...
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  • Page 122: Chapter 6 Trademarks And Copyrights

    Chapter Trademarks and copyrights Trademarks and copyrights ..................6-2 Trademarks ......................6-2 Open source software licence statement ..............6-3...

  • Page 123: Trademarks

    Trademarks and copyrights Trademarks • KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. • bizhub and PageScope are trademarks or registered trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. • Microsoft®, the Windows logo, Windows®, Windows Server®, Windows Vista®, Internet Explorer®...

  • Page 124: Open Source Software Licence Statement

    Open source software licence statement „ BSD license Copyright © 1995 - 2001 Kungliga Tekniska Högskolan (Royal Institute of Technology, Stockholm, Sweden). All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.

  • Page 125: Boost Software License

    wrote the original software. If you use this software in a product, an acknowledgment in the product documentation would be appreciated but is not required. 2. Altered source versions must be plainly marked as such, and must not be misrepresented as being the original software. 3.
  • Page 126 of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
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  • Page 128 © 2013 KONICA MINOLTA BUSINESS SOLUTION U.S.A., INC.

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