Technical Assistance; Table 2-2 Sun Web Sites And Telephone Numbers - Sun Microsystems Ultra 20 User Manual

2.4

Technical Assistance

If the troubleshooting procedures in this chapter fail to solve your problem, you can
receive additional technical support at the Sun web sites and telephone numbers
listed in
Sun Web Sites and Telephone Numbers
TABLE 2-2
Workstation Documents and Support Resources
PDF files for all the current Sun Ultra 20
Workstation documents.
Solaris and other software documents. This web
site has full search capabilities.
Discussion and troubleshooting forums.
Support, diagnostic tools, and alerts for all Sun
products.
Links to software patches. Lists some system
specifications, troubleshooting and maintenance
information, and other tools.
Sun service program phone numbers.
International telephone numbers for Sun service
support.
Warranty and contract support contacts. Links to
other service tools.
Warranties for every Sun product.
.
TABLE 2-2
URL or Telephone Number
http://www.sun.com/documentation/
http://docs.sun.com/documentation/
http://supportforum.sun.com/
http://www.sun.com/bigadmin/
http://www.sunsolve.sun.com/handbook_pub/
1-800-872-4786 (1-800-USA-4Sun) Select Option 1
http://www.sun.com/service/contacting/
solution.html
http://www.sun.com/service/warrantiescontra
cts/index.html
http://www.sun.com/service/support/warranty
Chapter 2 Troubleshooting 2-7