Attendant-Originated Calls - Avaya 6424D+M User Manual

5 .
If the caller does not wish to wait, press
Display, ATND, and SPLIT lights go off. PA light goes on.
To put a queued call on hold:
1. Press .
[HOLD]
HOLD light goes on. ATND light goes off. Audio stops.
2.
When RING light flashes and audible ring starts, press the loop button below the
flashing RING light.
HOLD light goes off. ATND light goes on. RING light continues to flash. Press
Listen for dial tone. RING light goes off. ATND light goes on.
3.
Dial the desired number.
Listen for ringback tone.
4. Press
[RELEASE]
PA light goes on. Caller is connected to the outside number.

Attendant-Originated Calls

You can originate calls from the console to extension numbers and to numbers outside the
system; and you can make trunk-to-trunk connections.
Attendant Call to an Extension Number
To originate a call to any extension number within the system:
1. Press the appropriate hundreds group select button.
Group select light goes on.
2 .
Check the associated BLF light to see if the desired extension light is off or if the
associated BLF light is on and the extension number is assigned to a multi-
appearance telephone/voice terminal.
3 .
Press an idle loop button.
ATND light goes on. PA light goes off.
[RELEASE]
.
CHAPTER 4. OPERATING PROCEDURES
.
.
[HOLD]
4-17