Avaya 6424D+M User Manual page 16

CHAPTER 2. DESCRIPTION
CW (calls waiting) light (when on)—One or more calls are waiting to be switched to
an idle loop on the console. When flashing, it indicates that the number of calls
waiting equals or exceeds the established limit set for the console.
PR (priority) light (when on)—A call from another attendant is waiting or an Automatic
Circuit Assurance (ACA) referral call is waiting.
Attendant Control Area
This area (Figure 2-5) contains buttons, lights, and an 8-character alphanumeric display. The
buttons are used to process calls and activate features. Each light indicates the status of its
associated button.
Three of the buttons (START, ANSWER, and RELEASE) are always assigned as shown in
Figure 2-5. The CANCL (cancel) and HOLD buttons are usually assigned to the two buttons
without lights. The AD OFF, PBSY, CLASS, UNA, VERFY, CANCL, and TERM ID buttons are
assigned to the locations shown in Figure 2-5. The remaining buttons and their locations are
customer designated.
The alphanumeric display provides call identification and class-of-service (COS) information.
Buttons and Lamps
A description of the functions of the various buttons and the PA (position available) light
follows:
AD OFF (audible off)—Controls the console audible signal.
PAGE ALL— Provides access to loudspeaker paging equipment in all zones.
MCT EMERG— Activates the malicious call trace feature.
MCT CONT— Traces a malicious call.
UNA (unattended)—Places the console in the unattended console service mode.
Calls are then routed to telephones/voice terminals designated for answering
incoming calls.
PBSY (position busy)—Places the console in a busy mode so incoming calls cannot
be received. You can, however, originate calls.
CLASS— Shows the COS of an incoming call (from an extension number) on the
alphanumeric display.
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