Avaya 6408D+ User Manual
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6408+, 6408D+, 6416D+, 6416D+M,
6424D+, and 6424D+M Telephones
User's Guide
Contents
6400 Series Multi-line Telephones . . . . . . . . . . . . . . . . . . . 1
Headsets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Headpieces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Using the Softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using the Softkey Feature Menus. . . . . . . . . . . . . . . . . . 4
Other Softkey Features That May Be On
Your Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Call-Handling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Getting Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Selecting a Personalized Ring . . . . . . . . . . . . . . . . . . . . . . 9
Selected Voice Features . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Display Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Call Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Modular Interface Capabilities . . . . . . . . . . . . . . . . . . . . . 20
Telephone Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Desktop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing the Telephone Tray . . . . . . . . . . . . . . . . . . . 25
Installing the Designation Card . . . . . . . . . . . . . . . . . . 26
Tones and Their Meaning . . . . . . . . . . . . . . . . . . . . . . . . . 27
Line and Feature Button Lights . . . . . . . . . . . . . . . . . . . . 28
555-230-739
Comcode 108339029
Issue 3
April 1999

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Table of Contents
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Summary of Contents for Avaya 6408D+

  • Page 1: Table Of Contents

    6408+, 6408D+, 6416D+, 6416D+M, 6424D+, and 6424D+M Telephones User’s Guide Contents 6400 Series Multi-line Telephones ....1 Headsets........2 Headpieces .
  • Page 2 Some versions of DCP display telephones are intended for export outside of the U.S. These telephones initialize with “EXPORT VERSION” on the display. Display features are not operative until after this display disappears. If the “EXPORT VERSION” display does not disappear within a few seconds, activate the Test function by pressing the Transfer button.
  • Page 3 THE “CE” MARK If the “CE” mark is affixed to this equipment. it means that it conforms to the European Union Electromagnetic Compatibility Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC). Prepared by © 1999 Lucent Technologies BCS Product Publications All Rights Reserved Middletown, New Jersey 07748-1998 Printed in USA...
  • Page 4: Save These Instructions

    • If you suspect a natural gas leak, report it immediately, but use a telephone away from the area in question. The telephone’s electrical contacts could generate a tiny spark. While unlikely, it is possible that this spark could ignite heavy concentrations of gas. •...
  • Page 5: 6400 Series Multi-Line Telephones

    6400 Series Multi-line Telephones The 6400 Series multi-line telephones include the following: • The 6408+ Telephone — has eight call appearance/feature buttons with a two-way speakerphone. • The 6408D+ Telephone — has eight call appearance/feature buttons, a 2-line by 24-character display, and a two-way speakerphone. •...
  • Page 6: Headsets

    The following features correspond to the numbers in Figure 1. 1) Mute button 8) Display — available only on the 6408D+, 6416D+ and 6416D+M, and the 6424D+ and 6424D+M 2) Speaker button 9) Softkeys 3) Transfer/Test button 10) Display control buttons 4) Redial button 11) Hold button 5) Conf/Ring button...
  • Page 7: Headpieces

    Note: When a modular base unit is used with the Headset jack, the handset should remain plugged into the Handset jack. The privacy of the Whisper Page announcement cannot be guaranteed when telephones have modular base units other than the M10L-8400 (Comcode: 407639715;...
  • Page 8: Using The Softkeys

    — Supra Monaural Noise-Canceling (NC) — Same as above with noise-canceling microphone that reduces background noise transmission by up to 75 percent. — Supra Binaural — Sound in both ears. — Supra Binaural Noise-Canceling (NC) — Same as above with noise-canceling microphone on flexible boom;...
  • Page 9: Your Display

    The top line of each softkey feature menu screen shows you the status of each of the four features. An arrow appears above the feature name or abbreviation if that feature is active. In the above example, the arrow above the Timer feature indicates that feature is active.
  • Page 10 Hold The Hold feature puts a call on hold until you can return to it. To put a call on hold while you answer another call or perform another task 1. Press Hold To answer a new call while active on another 1.
  • Page 11 If you have a display, it shows the volume level: (There are eight volume levels.) ->>>>>> To turn off the speaker and return to handset 1. Pick up the handset. To end a call (while the handset is on-hook and only the speaker is active) 1.
  • Page 12 4. If you have a display, it shows: (There are eight volume levels.) ->>>>>> To change from the speakerphone to the handset 1. Pick up the handset and talk. To change from the handset to the speakerphone 1. Press Spkr 2.
  • Page 13: Getting Messages

    call by pressing its call appearance button.) 4. Press again to complete the transfer. Trnsfr 5. Hang up. Note: If your telephone is connected to a DEFINITY Release 6.3.2 or a later release, your administrator may have chosen Transfer-on-Hang-up. In this case, you can transfer a call by pressing , dialing the Trnsfr...
  • Page 14: Selected Voice Features

    Selected Voice Features Abbreviated Dialing/Automatic Dialing (AD) The Abbreviated Dialing (AD) feature allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature access code.
  • Page 15 For 6408D+, 6416D+ and 6416D+M, and 6424D+ and 6424D+M telephones connected to a DEFINITY ECS Release 6.3 or later To program an Abbreviated Dialing button on the softkey feature menu screens or on a feature button Note: If you make a mistake while programming an AD button on your display, you CANNOT move back a space to erase it.
  • Page 16 To place an AD call 1. Press the selected AD button, either a feature button or the softkey below the AD feature on the feature menu screens. To program or reprogram an outside number, extension, or feature access code into an AD personal list 1.
  • Page 17 Without a display: Press the button (if administered) (while Call Fwd on-hook or off-hook) or Dial the Call Forward access code [dial tone] (while off-hook). Note: If you have console permission, next, dial the extension number whose calls are to be forwarded; receive dial tone. 2.
  • Page 18 Call Pickup and Directed Call Pickup The Call Pickup feature lets you answer a call at your telephone for another extension in your pickup group. If you can use the Directed Call Pickup feature, you can pick up a call ringing at a specific extension without the person’s being a member of your pickup group.
  • Page 19 below LWC. button or Dial the Leave Word Without a display: Press the [dial tone] Calling access code (while off-hook). 2. Dial the extension. [confirmation tone] Message light goes on at the called telephone (if so equipped). 3. Hang up. To cancel a Leave Word Calling message Note: You cannot cancel a message left for an AUDIX subscriber.
  • Page 20 below Expl?. 4. Press the button on which you wish to assign this feature. If the feature is successfully administered on the feature button, the display shows: “Button Programmed!” Go on to Step 5. Note: If there is already a feature programmed on that button, you see the following screen: XXXXX FEATURE ON BUTTON Replace...
  • Page 21: Display Features

    Whisper Page The Whisper Page feature allows you, if you have appropriate permissions, to make an announcement to a person at another extension currently on another call. Only the person at the other extension hears the announcement; the other person on the call cannot hear the message. Note: If you are connecting the headpiece to the Handset jack on the 6400 Series telephones, the M10L-8400 is the only modular base unit that should be used.
  • Page 22 buttons in the right column begin with i and then go through p (on the 6416D+ and 6416D+M) and through x (on the 6424D+ and 6424D+M). When the display shows , it represents call information for the first call appearance button. The next button down would be shown as , and so on.
  • Page 23 Directory The Directory feature allows you to search for the extension of another user in your location by keying in the user’s name at the dial pad. To search the directory for a name 1. Press the Menu button and then press the softkey below Dir or, if Dir is not available on your display, press the button Directory...
  • Page 24: Modular Interface Capabilities

    2. Press the call appearance button in question. Information is shown on the display screen; you remain connected to the present call. 3. To return to the held call, press the Exit button and then the call appearance button of the held call. Stored Number/View The Stored Number or View feature allows you to check: 1) the number stored as an item on an Abbreviated Dialing list, 2) the number you last dialed (via...
  • Page 25: Telephone Installation

    CANNOT be used if the telephone is to be wall-mounted. FIGURE 5 A Rear View of the 6416D+M and 6424D+M Telephones Telephone Installation All of the 6400 Series telephones described in this manual can be either desk-mounted or wall-mounted. Use the following directions for installing any of these telephones.
  • Page 26: Wall Installation

    bottom of the telephone housing. 1. Turn the telephone face down on a flat surface. 2. Remove the desktop stand (the upper tabs on the stand are shown as 2 in Figure 6; the lower tabs are shown as 7 in Figure 6). If you are using a 6416D+M or 6424D+M telephone and want to install the adjunct module, do so now before proceeding with the following steps.
  • Page 27 and slide it toward the top of the telephone. (See b in Figure 7.) — Rotate the hook 180 degrees (as in c in Figure 7) and then slide it back into its slot so the bottom part now sticks out from the top. (See d in Figure 7.) Snap the hook firmly into place.
  • Page 28 5. Reverse the desktop stand so that the larger end is facing down. 6. Snap the line cord into the “LINE” jack in the bottom of the telephone and coil the excess cord in the back of the deskstand. 7. Snap one end of the coiled handset cord into the Handset jack (labeled ).
  • Page 29: Removing The Telephone Tray

    Removing the Telephone Tray You may wish to remove the tray from the base of the telephone, especially if you are wall-mounting the telephone. See Figure 10 for further help. 1. Pull the tray from the base of the telephone as far as it will go. 2.
  • Page 30: Installing The Designation Card

    Installing the Designation Card Use the button designation card to write the telephone number, extension, name, or feature that each call appearance/feature button can access. In order to help you match the designation cards with the call appearance/feature buttons on the telephone, the columns of button labels are marked with the 6400 Series multi-line telephone model with which the label can be used.
  • Page 31: Tones And Their Meaning

    Tones and Their Meaning Note: The tables below describe the defaults for each ringing and feedback tone. Check with your system manager to verify if the descriptions in the Meaning column are accurate for your system. Ringing Tones are produced by an incoming call. Ringing Tones Rings Meaning...
  • Page 32: Line And Feature Button Lights

    Feedback Tones (continued) Tones Meaning coverage One short burst of tone; indicates your call will be sent to another extension to be answered by a covering user. dial A continuous tone; indicates dialing can begin. intercept/ An alternating high and low tone; time-out indicates a dialing error, a denial of the service requested, or a failure to...

This manual is also suitable for:

6424d+m6416d+6416d+m6424d+6408+

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