Avaya 6424D+M User Manual page 88

CHAPTER 4. OPERATING FEATURES
4.
Dial desired Trunk Group access code or Attendant Identification Code.
5.
Dial the trunk dial access code (1-, 2-, 3-, or 4-digit) number.
Listen for tone:
Warning tone—starts before connection to a busy number to ensure user privacy.
Trunk is busy if you hear conversation after the tone. Trunk may be out of order or
holding a call if you do not hear conversation after the tone.
Reorder tone— BUSY light goes on. Feature is temporarily denied because the trunk
is being held or is in some other transient state.
Intercept tone— feature is permanently denied.
6 .
Press
[RELEASE]
ATND VERFY lights go off. PA light goes on.
and
Trunk Verification by Attendant in a Distributed Communication System (DCS)
Environment
Allows you to access individual trunks in a trunk group at a local or distant system to verify
their status. Verification of trunks in a local system is the same as previously described. This
feature can be used by an attendant to assist in tracing malicious calls from distant switches.
The attendant can enter the call at the distant end using this feature and can activate
Malicious Call Trace.
To verify operation of a trunk at a distant system:
1. Press an idle loop button.
ATND light goes on.
2 . Press
.
[VERFY]
VERFY light goes on.
3 . Press
[START]
Listen for dial tone.
or
Press a direct trunk group select button if one is assigned.
Listen for dial tone.
4-66
.
, and dial the access code for the tie trunk to the distant system.