NEC SL2100 Features And Specifications Manual page 88

SL2100
3. Hang up.
• The call is transferred to the ACD group.
Agent Log In
To log in:
Multiline Terminal
1. Press the ACD LOG IN/LOG OUT key (Program 15-07-01 or SC 752:
The ACD LOG IN/LOG OUT key lights.
A
Single Line Telephone
1. Lift the handset.
2. Dial the ACD Log In service code
To log out
Multiline Terminal
1. Press the ACD LOG IN/LOG OUT key (Program 15-07-01 or SC 752:
2. Display shows:
Enter 1 to log out.
The ACD LOG IN/LOG OUT key goes out.
Single Line Telephone
Lift the handset.
1.
2. Dial the ACD Log Out service code 655 (Program 11-13-02).
AIC Agent Log In:
To log in:
Multiline Terminal
1. Press the ACD LOG IN/LOG OUT key (Program 15-07-01 or SC 752:
- OR -
Press Speaker and dial the AIC Log In service code (Program 11-13-08).
2. Dial the log in code (up to 20 digits).
This step is not required if the ID code is disabled in Program 41-01-02.
3. Dial the Agent Identity Code (AIC) (up to four digits).
The ACD LOG IN/LOG OUT key lights.
1-74
5 (Program 11-13-01).
*
ACD Logout?
(1: YES, 0: NO)
ISSUE 1.0
10).
*
10).
*
10).
*
Automatic Call Distribution (ACD)