NEC SL2100 Features And Specifications Manual page 86

SL2100
Program
No.
41-16-02 ACD Threshold Overflow - Operation Mode for
ACD Queue
41-17-01 ACD Login Mode Setup - Login Mode
41-18-01 ACD Agent Identity Code Setup - ACD Agent
Identity Code
41-18-02 ACD Agent Identity Code Setup - Default ACD
Group Number
A
41-18-03 ACD Agent Identity Code Setup - ACD Group
Number in Operation Mode 1
41-18-04 ACD Agent Identity Code Setup - ACD Group
Number in Operation Mode 2
41-18-05 ACD Agent Identity Code Setup - ACD Group
Number in Operation Mode 3
41-18-06 ACD Agent Identity Code Setup - ACD Group
Number in Operation Mode 4
41-18-07 ACD Agent Identity Code Setup - ACD Group
Number in Operation Mode 5
41-18-08 ACD Agent Identity Code Setup - ACD Group
Number in Operation Mode 6
41-18-09 ACD Agent Identity Code Setup - ACD Group
Number in Operation Mode 7
41-18-10 ACD Agent Identity Code Setup - ACD Group
Number in Operation Mode 8
41-19-01 ACD Voice Mail Delay Announcement - Delay
Message Start Timer
41-19-02 ACD Voice Mail Delay Announcement - Mailbox
Number for 1st Announcement Message
41-19-03 ACD Voice Mail Delay Announcement - 1st Delay
Message Sending Count
41-19-04 ACD Voice Mail Delay Announcement - Mailbox
Number for 2nd Announcement Message
41-19-05 ACD Voice Mail Delay Announcement - 2nd De-
lay Message Sending Count
41-19-06 ACD Voice Mail Delay Announcement - Wait
Tone Type at Message Interval
41-19-07 ACD Voice Mail Delay Announcement - ACD
Forced Disconnect Time after 2nd Announce-
ment
41-19-08 ACD Voice Mail Delay Announcement - Delay
Message Interval Time
41-20-01 ACD Queue Display Settings - Number of Calls
in Queue
1-72
Program Name Input Data
0 = The last waiting call is trans-
ferred
1 = The longest waiting call is
transferred
2 = Send Busy Tone
0 = Normal Login Mode
1 = AIC Login Mode
Maximum of four digits
0 ~ 8
0 = No Setting
1 ~ 8 = ACD Group No.
0 ~ 8
0 = No Setting
1 ~ 8 = ACD Group No.
0 ~ 8
0 = No Setting
1 ~ 8 = ACD Group No.
0 ~ 8
0 = No Setting
1 ~ 8 = ACD Group No.
0 ~ 8
0 = No Setting
1 ~ 8 = ACD Group No.
0 ~ 8
0 = No Setting
1 ~ 8 = ACD Group No.
0 ~ 8
0 = No Setting
1 ~ 8 = ACD Group No.
0 ~ 8
0 = No Setting
1 ~ 8 = ACD Group No.
0 ~ 8
0 = No Setting
1 ~ 8 = ACD Group No.
0 ~ 64800 (seconds)
Dial (up to eight digits)
1 ~ 255
0 = No message is played.
Dial (up to eight digits)
1 ~ 255
0 = No message is played.
0 = Ring Back Tone
1 = Music On Hold Tone
2 = Background Music Source
0 ~ 64800 (seconds)
0 ~ 64800 (seconds)
0 ~ 128
0 = No Display
Automatic Call Distribution (ACD)
ISSUE 1.0
Default
0
0
No Setting
0
0
0
0
0
0
0
0
0
0
No Setting
0
No Setting
0
0
0
20
0