NEC SL2100 Features And Specifications Manual page 804

SL2100
• Usage Summaries
SMDR can automatically print daily, weekly and monthly call activity summaries. Each summary
includes the total number of regular trunk calls and ISDN trunk calls, and the costs for each type.
The daily report prints every day at midnight. The weekly report prints every Sunday night at
midnight. The monthly report prints at midnight on the last day of the month.
• Extension Name or Number
The SMDR report can include an extension name or extension number. Choose the method that
makes it easier for you to track call usage.
Extension:
• Answered Calls
SMDR records the calling extension and the extension number or name of who was called.
• Held Calls
SMDR records the extension numbers of the party on hold and the held party. The duration of the
S
call is recorded as the time both parties are connected until one party becomes idle. Duration Time
starts when both sides are connected until one side becomes idle.
• 2nd Call Made While 1st is on Hold
When party A puts party B on hold and then dials party C, SMDR records the time party A and C
talk until one party goes idle. If party B is picked up from hold and then either party goes idle, SMDR
creates a 2nd record for that call.
• Transferred Calls
Screened Transfer - If party A calls Party B and then transfers B to party C after talking to party C,
there are 2 records at this point: 1 for the A to B call and 1 for the A to C call. A 3rd record is printed
once party B or C goes idle.
Unscreened Transfer - If party A calls Party B and transfers to party C without talking to party C,
there is 1 record at this point. A 2nd record is printed once party B or C goes idle.
• Mobile Extension
An internal call to a mobile extension generates two records:
- Internal extension to mobile extension.
- Mobile extension call to trunk call.
The same is true if a mobile user calls in from outside the system and gets a dial tone from the mobile
extension and makes an internal or trunk call.
• Conferences
If party A establishes a conference with party B and C and then drops out, a record will print for
party A to B and party A to C. A 3rd record will print when either B or C goes idle. Calls are printed
in the order they leave the conference.
• Virtual Extension
SMDR records the extension that the virtual extension resides on.
• Answering Paging
SMDR will record the Extension that answered the Page.
• Group call
SMDR will record the Extension that answered the Group call.
• Break-In
SMDR won't record Break-in.
• Room Monitor
SMDR won't record Room Monitor.
• Retrieving parked calls
SMDR prints the parked extension in the STATION column and the extension that retrieved the park
in the DIALLED column.
(The LAN port only provides information through LAN-capable programs, such as HyperTerminal.
Printing of the SMDR information must be done from within that program.)
1-790 Station Message Detail Recording
ISSUE 1.0