NEC SL2100 Features And Specifications Manual page 648

SL2100
• Attendant Notification – The attendant receives a notification each time a co-worker dials an
emergency 911 call. This notification is the co-worker's name and number display optionally
accompanied by an audible alarm. Notification occurs regardless of whether the attendant is idle or
busy on a call. You can optionally extend this ability to other supervisory extensions as well. Each
member of the Multi-Device group will send it's own name and number display to attendant and not
the name and number of Pilot extension.
• Emergency Routing – When an Multi-Device Group member dials 911, the system can automatically
find a trunk for the call. If another member terminal in the group is in use the other terminals in the
group will still be able to dial 911. The system can choose a route to which the user normally does
not have access. If all normal routes are busy, the system can even disconnect an active call and
place the emergency call. E-911 Compatibility uses the flexibility of the Automatic Route Selection
(ARS) Call Route Options to route 911 emergency calls (even in systems in which ARS is not
enabled).
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• E911 Outgoing Dialing – The E911 call follows the trunk group route programming. It is possible to
use the flexibility of the Automatic Route Selection (ARS) Call Route Options for additional routing
options.
• Forced Disconnect Follows Timer to Disconnect Call – When all lines in the programmed route are
busy and the system must drop a call to place a 911 call, the system waits the time set in Program
81-01 before disconnecting the call.
• Calling Party Identification – With ISDN or SIP Trunks installed, the system can provide the Calling
Party Number (CPN) Presentation from Station. No additional customer-provided 911 equipment is
required. Each member of the Multi-Device Group will send it's own Calling Party Number
Programmed in 21-13 for ISDN and 21-19 for SIP Trunks.
Conditions
• When a Member or Pilot Extension of the Multi-Device Group is busy, all members of the group will
be in a busy state and cannot make or receive calls except for Emergency calls to 911.
• When a member of the Multi-Device Group makes a 911 call, the Multi-Device key is disabled and
they will be removed from the group until the Multi-Device Key (#14) is enabled again or the Multi-
Device Support (On) service code is used (PRG 11-11-75: No Setting (default)).
• The Multi-Device Group key can be programmed, enabled and disabled on Pilot or Member
stations.
• The Multi-Device Support (On)/(Off) service codes (PRG 11-11-75 and PRG 11-11-76) can be used
from Pilot or Member stations.
• When a Multi Device Group is enabled, the Multi-Device Group key is lit solid red.
• When a Multi Device Group is disabled, the Multi-Device Group key is not lit.
• Receiving Internal Pages is not supported on the Pilot or Member Extension of the Multi-Device
Group.
• Each Pilot and Member of the Multi-Device Group controls it's own SMDR.
• BLF of Pilot Extension number replaces the BLF of each Multi-Device Group Member.
• When a Member Extension is assigned to Multi-Device Group all Call Forwarding settings are
canceled.
• Call Forwarding is not supported on Multi-Device Group members, but is supported on the Pilot
extension.
• Second Call, Call Waiting, and Call Queuing is not supported on Multi-Device Group Member or
Pilot extension.
• Call Forward Follow Me is not supported on Multi-Device Group Member or Pilot extension.
• Call Forward Both Ring is not supported on Multi-Device Group Member or Pilot extension.
• Calling between Members and Pilot extension is not supported.
• Pilot or Member extension cannot be a Contact Center Agent or a member of Department Group.
• Message Waiting Indication is not supported on Multi-Device Group Member.
• Peer to Peer calls of SIP Terminals (8IPLD, Standard SIP) is not supported.
• Ring Group calls will only flash line key and not audibly ring, line key must be pressed to answer.
1-634
ISSUE 1.0
Multi-Device Support