NEC SL2100 Features And Specifications Manual page 150

SL2100
Program
No.
20-02-27 System Options for Multiline Telephones – ACD
Monitor for Business Mode
20-06-01 Class of Service for Extensions - Class of Serv-
ice for Extensions
20-09-07 Class of Service Options (Incoming Call Service)
– Call Queuing
20-13-10 Class of Service Options (Supplementary Serv-
ice) - Barge-In Monitor
20-13-15 Class of Service Options (Supplementary Serv-
ice) - Barge-In, Initiate
C
20-13-16 Class of Service Options (Supplementary Serv-
ice) - Barge-In, Receive
20-13-17 Class of Service Options (Supplementary Serv-
ice) - Barge-in Tone/Display (Intrusion Tone)
20-13-32 Class of Service Options (Supplementary Serv-
ice) - Deny Multiple Barge-Ins
20-13-45 Class of Service Options (Supplementary Serv-
ice) - Mute Key Mode while Call Monitoring
20-14-11 Class of Service Options for DISA/E&M -
DISA/Tie Trunk Barge-In
20-18-07 Service Tone Timers - Intrusion Tone Repeat
Time
21-01-03 System Options for Outgoing Calls - Trunk Inter-
digit Time (External)
Operation
The call must be set up for about 10 seconds before it can be Monitored. Listen for busy/ring or busy
tone.
To Call Monitor after calling a busy extension:
1. Call a busy extension.
2. Press the Barge-In key (PRG 15-07 or SC 751: 34).
- OR -
The following steps are not available for DISA.
1. Dial the extension number of the busy internal party.
2. Dial the single digit service code or the service code 710.
To Call Monitor without first calling the busy extension:
1. Press Speaker key or lift handset.
2. Dial 710 or press the Barge-In key (PRG 15-07 or SC 751: 34).
3. Dial a busy extension.
If Monitoring is not possible:
• the extension user hears a warning tone.
• the DISA user is rerouted to the defined ring group.
1-136
Program Name Input Data
0 = Off (ACD Mode)
1 = On (Business Mode)
1 ~ 15
0 = Off
1 = On
0 = Speech
1 = Monitor
0 = Off
1 = On
0 = Off
1 = On
0 = Off
1 = On
0 = Off
1 = On
0 = Off
1 = On
0 = Off
1 = On
0 ~ 64800 seconds
0 ~ 64800 seconds
ISSUE 1.0
Default
0
Extension 101 is Class
15 and other Extension
are Class 1
COS 01 ~ 15 = 0
COS 01 ~ 15 = 0
COS 01 ~ 15 = 0
COS 01 ~ 15 = 0
COS 01 ~ 15 = 1
COS 01 ~ 15 = 0
COS 01 ~ 15 = 1
COS 01 ~ 15 = 0
0
10
Call Monitoring