Initial notification of critical alerts will pop up on the home screen and will be listed under notification menu. Minor and moderate alerts are found only under the notification menu.
* Current Lennox modulating outdoor units are XC20, XP20, XC25 and XP25.
Applicable
Alert
Priority
System
Code
Condition
Component(s)
601
Minor
Heat Pump
610
Critical
Thermostat
611
Critical
Thermostat
S30 HD
700
Critical
Display Unit or
Mag-Mount
701
Moderate
Thermostat
702
Moderate
Thermostat
S30 Mag-
703
Moderate
Mount
S30 Mag-
704
Moderate
Mount
S30 Mag-
705
Moderate
Mount
900
Moderate
S30 System
Table 18. Alert Codes and Troubleshooting
Actual
Displayed Alert
Component or System Operational State and Troubleshooting Tip
Text
•
This is a low ambient protection feature.
•
Outdoor unit has been lock out (will not run) due to low ambient conditions.
OD Unit Low
Ambient
•
Outdoor unit will not operate when the outdoor ambient is at or below 4°F (-15.6°C).
Operational
•
If the unit is satisfying a demand (running) and the outdoor ambient drops below 4°F ( -15.6°C),
Lockout
the unit will continue to operate until the demand has been satisfied or the outdoor ambient
drops to 15°F ( -9.4°C) which will result in the unit being locked out (shut down).
•
This alert will automatically notified the user that a low room temperature condition exist. A
notification is displayed on the HD Display and email notification sent to homeowner and dealer.
Low Room
•
The freeze alert protection parameter range is 30°F to 50°F (-1.11 to 10.0°C). Default is 40°F
Temperature
(4.44°C).
Detected
NOTE:
Notification is dependent on the thermostat having a active Wi-Fi connection and the
user account has been setup and includes a valid email address.
•
This alert will automatically notified the user that a high room temperature condition exist.
A notification is displayed on the HD Display and email notification sent to homeowner and
dealer.
High Room
•
The heat alert protection parameter range is 80°F to 100°F (26.67 to 37.78°C). Default is 90°F
Temperature
(32.22°C).
Detected
NOTE:
Notification is dependent on the thermostat having a active Wi-Fi connection and the
user account has been setup and includes a valid email address.
The temperature sensor in the HD Display is not working properly.
Comfort Sensor
•
Run reset all under Dealer Control Center.
Temp Sensor
•
Try removing display from mag-mount and reattaching.
Problem
•
If issue persist, then replace either the HD Display or Mag-Mount.
•
Run reset all under Dealer Control Center.
•
Cool thermostat
•
Adjust set point.
The thermostat
is reading
•
Replace HD Display or mag-mount, if needed.
indoor
temperatures
above the pre-
•
Run reset all under Dealer Control Center.
programmed
•
Replace mag-mount, if needed.
limit.
•
Run reset all under Dealer Control Center.
•
Replace mag-mount, if needed.
Temperature
Something is causing the system not to be able to reach set point. Check for dirty coil, low refrig-
Control Problem
erant or verify the system is not under size for the application.
72
How to clear alert code
Automatically clears when low
temperature condition no longer
exists.
Automatically clears when condi-
tion is resolved.
Automatically clears when condi-
tion is resolved.
Automatically clears when the
system detects that the issue no
longer exists.
Automatically clears when the
system detects that the issue no
longer exists.
Automatically clears when the
system detects that the issue no
longer exists.
Automatically clears when the
system detects that the issue no
longer exists.
Automatically clears when the
system detects that the issue no
longer exists.
Automatically clears when the
system detects that the issue no
longer exists.