Soft Disable - Lennox iComfort S30 Installation And Setup Manual

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Soft disabling is when the iComfort
on the S30 system communication bus. The thermostat sends the unknown
control a message to go into soft disable mode until the component is properly
configured or removed.
The iComfort thermostat will not show any code for a soft disabled control.
®
When soft disabling occurs only the control that has been disabled will display
the blinking LED status. Refer to the device's installation and setup guide for
further guidance.
Use the following procedure if a equipment interface module (EIM) is used and
is displaying the soft disable code.
Initial notification of critical alerts will pop up on the home screen and will be listed under notification menu. Minor and moderate alerts are found only under the notification menu.
* Current Lennox modulating outdoor units are XC20, XP20, XC25 and XP25.
Applicable
Alert Priority
System
Code Condition
Component(s)
10 Critical Thermostat
11 Critical Thermostat
thermostat finds an unknown control
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Table 18. Alert Codes and Troubleshooting
Actual
Displayed Alert Component or System Operational State and Troubleshooting Tip
Text
The thermostat when NOT in configuration mode has detected an unknown device. Typically the
thermostat will send a command to the unknown device and place the device into a soft disable
state. The soft disable control will indicate so as follows:
• On air handler, furnace and outdoor controls, the soft-disabled state is displayed by double
Unknown
horizontal lines on seven-segment display.
Device
• On the damper control module, the green LED will blink 3 seconds on and 1 second off.
Detected -
• On the equipment interface module, the green LED will blink 3 seconds on and 1 second off.
DEVICE2
• A new communicating device has been added to the system since the original configuration
setup was completed.
• Go to menu > advance settings > view dealer control center > equipment and press reset all
equipment. This will allow the system to auto-detect any iComfort components attached.
The thermostat cannot find a previously installed system component.
• Check all system components (devices) connections to make sure they are iComfort-
compatible.
Missing • Cycle system power.
DEVICE2
• If problem persists, then check all system components (devices) connections to make sure
they are iComfort-compatible.
• Go to menu > advance settings > view dealer control center > equipment and press reset
all equipment. This will allow the system to auto-detect any iComfort components attached.
1. Confirm proper wiring between all devices such as thermostat and Smart
Hub.
2. Cycle power to the EIM.
3. Go to the menu > settings > advanced settings > view dealer control
center. Touch proceed to continue.
4. Select equipment.
5. Touch reset.
6. Touch re-configure system.
7. Select confirm to continue.
8. The thermostat will reboot and start through the system commissioning
procedure.
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How to clear alert code
Clear alert code by reconfiguring
the system.
Cycle system power, and If
problem persists then clear by
reconfiguring the system.