Panasonic ELC500 User Manual page 194

■USB cable
Condition
Cannot read or write setting
data via USB
■Others
Condition
Cannot install Configurator
EL500
[Clock IC error] is shown at
status view.
Fail to update firmware
[Unit verification error
occurrence] or
[Unit error occurrence]
Is shown at status view.
Cannot register logging
device or demand
monitoring device
Operation error has
occuured and cannot collect
data with RUN mode.
Cause
USB driver may not be properly
installed.
Cause
File is broken.
UAC security level is high or it
doesn't approve it.
The value of clock IC is uncertain.
It may be power off during rebooting
after complete the updating.
It may be an error in a connected
unit or in project.
Number of registered device is
exceeds 512.
COM communication for
configurator and Ethernet
communication for programming
tool is competing.
186
Action to take
Check if PC used recognizes USB driver, or
uninstall the driver and then install it again.
Be sure to install the specified driver to correct
working, even though it is recognized as a USB
driver without installing for Windows10.
Action to take
Download Configurator EL500 from our website
again.
Please confirm your system administrator.
Reset ELC500 and set time.
Update it again.
In case of that it fails again, ELC500 may be
broken.
Please contact us.
Check the project and write it again.
After that power off once and power on again.
Remove the connected unit and connect it
again.
Up to 512 devices can be registered total of
logging device and demand monitoring device.
Register logging devices without vacant line. If
there is a vacant line, it counts as registration
point, e.g. when you register in No.10 next to
No.1, it counts total 10 not 2.
Use within 512 devices.
Set communication
communication is not conflict.
ELC500 Control unit
conditions so that