Hard Disk Drive Problems - Lenovo x3300 M4 7382 Installation And Service Manual

Hard disk drive problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 5 "Parts listing, Lenovo System x3300 M4 Type 7382" on page 159 to check if a component is a
structural, or FRU part.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Symptom
Not all drives are recognized
by the DSA hard disk drive
diagnostic test.
The server stops responding
during the hard disk drive
diagnostic test.
A hard disk drive has failed,
and the associated yellow hard
disk drive status LED is lit.
Action
Remove the drive that is indicated by DSA (see "Removing a 3.5-inch hot-swap hard
disk drive" on page 205 or "Removing a 3.5-inch simple-swap hard disk drive" on
page 207); then, run the hard disk drive diagnostic test again (see Appendix C "DSA
diagnostic test results" on page 657). If the remaining drives are recognized, replace
the drive that you removed with a new one.
Remove the drive that is indicated by DSA (see "Removing a 3.5-inch hot-swap hard
disk drive" on page 205 or "Removing a 3.5-inch simple-swap hard disk drive" on
page 207); then, run the hard disk drive diagnostic test again (see Appendix C "DSA
diagnostic test results" on page 657). If the remaining drives are recognized, replace
the drive that you removed with a new one.
Replace the failed hard disk drive.
.
Chapter 4 Troubleshooting
135