Alcatel-Lucent 5620 Troubleshooting Manual page 49

Release 12.0 R4 | August 2014 | 3HE 08864 AAAD TQZZA Edition 01
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2 To acknowledge multiple, correlated alarms
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Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
Troubleshooting Guide
Select the Acknowledgement check box and click on the OK button. A dialog
box appears.
Click on the OK button. A check mark appears for the selected alarm under
the Acknowledged column in the dynamic alarm list.
Right-click on the selected alarm in the dynamic alarm list and choose Show
Affected Object from the contextual menu. The properties form for the
object opens.
Click on the Faults tab, then click on the Object Alarms, Alarms on Related
Objects, or Affected Objects tab to display the alarms related to the affected
object.
Choose all the alarms listed.
Right-click on the alarm list, then choose Acknowledge Alarm(s) from the
contextual menu. The Alarm Acknowledgement form opens and lists all of
the selected alarms. If required, add text in the Acknowledgement Text box.
Click on the OK button. A dialog box appears.
Click on the OK button to continue. A check mark appears for each of the
selected alarms under the Ack. column in the dynamic alarm list.
2 — Troubleshooting using network alarms
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