Alcatel-Lucent 5620 Troubleshooting Manual page 133

Release 12.0 R4 | August 2014 | 3HE 08864 AAAD TQZZA Edition 01
4 To open a log file, perform one of the following:
a
b
c
d
e
f
Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
Troubleshooting Guide
If the Quick Links panel is displayed, click on a link to view the associated log
file.
Choose Quick Links→log_name from the LogViewer main menu.
To open a recently viewed log, choose File→Recent Logs→log_file_name
from the LogViewer main menu.
To browse for a log file, perform the following steps:
i Choose File→Local Log File from the LogViewer main menu or click on
the Open log button in the main tool bar. The Local Log File form opens.
ii Use the form to navigate to the log-file location.
iii Select a log file and click on the Add button between the form panels.
The log is listed in the panel on the right.
Note — The log file can be in compressed or uncompressed format.
iv If LogViewer cannot determine the type of log that the file contains, for
example, if a log file is renamed, it sets the Type to Other. Use the Type
drop-down menu to specify the log type, if required.
v Configure the Max. Messages parameter to specify the maximum
number of entries that are listed on the log tab. LogViewer removes the
oldest entries as required to keep the number of entries at or below this
value.
vi Configure the Auto-Tail parameter to specify whether the log tab
dynamically displays the log updates.
Click on the OK button. The Local Log File form closes.
vii
Drag and drop a log file into a section of the LogViewer main window that
does not contain a log tab.
Drag and drop a log file onto a log tab in the LogViewer main window. The
Add File form opens. Perform the following steps:
i Choose one of the following options:
New View—specifies that the log is displayed on a new log tab
•
Replace Existing File—specifies that the log tab displays the new log
•
instead of the current log
Add to View—specifies that the entries in the new log and the entries
•
in the current log are merged into one list on the same log tab
Add to Compare View—specifies that the new log is to be displayed
•
on the same log tab as the current log in a separate panel for
comparison
ii Click on the OK button. The new log is displayed as specified.
11 — Troubleshooting with the 5620 SAM LogViewer
11-7