Alcatel-Lucent 5620 Troubleshooting Manual page 169

Release 12.0 R4 | August 2014 | 3HE 08864 AAAD TQZZA Edition 01
You can do the following to increase the available 5620 SAM server network
management resources:
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See the 5620 SAM User Guide, 5620 SAM System Architecture Guide, and the
5620 SAM | 5650 CPAM Installation and Upgrade Guide for information about a
particular option. Contact Alcatel-Lucent support for reconfiguration assistance.
Perform this procedure to check the following:
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System performance may degrade if the number of available Preferred and
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Alarms raised against the 5620 SAM main server may provide information about
1 Open a 5620 SAM client GUI.
2 Choose Administration→System Information. The System Information form opens.
3 Click on the Faults tab to view auxiliary server and general 5620 SAM system alarm
information, if required.
4 If your 5620 SAM deployment includes one or more auxiliary servers, perform the
following steps to check the status of each auxiliary server.
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Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
Troubleshooting Guide
Deploy the 5620 SAM system in a distributed configuration.
Deploy the 5620 SAM system in a redundant configuration.
Deploy 5620 SAM auxiliary servers.
Reallocate the 5620 SAM server resources that are assigned to groups of
managed devices.
5620 SAM auxiliary server status
Reserved auxiliary servers drops below the number of configured Preferred
auxiliary servers.
5620 SAM main server status
the performance degradation.
Caution — Only Alcatel-Lucent support staff are qualified to assess
and reconfigure a 5620 SAM deployment.
Click on the Auxiliary Servers tab.
Review the list of auxiliary servers.
Select an auxiliary server in the list and click on the Properties button. The
properties form for the auxiliary server is displayed.
Review the information, which includes:
the auxiliary server IP address
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the auxiliary server hostname
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the auxiliary server port number
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the auxiliary server type (Reserved or Preferred)
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the auxiliary server status (Unknown, Down, Up, or Unused)
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13 — Troubleshooting 5620 SAM server issues
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