Release 12.0 R4 | August 2014 | 3HE 08864 AAAD TQZZA Edition 01
If two or more objects in the alarm are at the same level, choose the alarm with
the earliest detected time. If two or more alarms at the same level are raised at
the same time, use the alarm information provided to determine which alarm may
be closer to the root cause of the problem and begin troubleshooting using this
alarm.
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If you need more information about an alarm, see the 5620 SAM Alarm Reference.
Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
Troubleshooting Guide
Note — Alarm reporting latency can vary depending on network
conditions. Therefore, the First Time Detected stamp is not a reliable
indication of the exact time an event occurred and should be used only
as an aid in troubleshooting.
2 — Troubleshooting using network alarms
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