Alcatel-Lucent 5620 Troubleshooting Manual page 136

Release 12.0 R4 | August 2014 | 3HE 08864 AAAD TQZZA Edition 01
11 — Troubleshooting with the 5620 SAM LogViewer
17 To pause the display of log-file updates, choose Log→Pause from the LogViewer
main menu, or click on the Pause log updates button in the log tab tool bar.
18 To resume the display of log-file updates, choose Log→Initialize Connection from
the LogViewer main menu, or click on the Initialize log updates button in the log
tab tool bar.
19 By default, a dynamic log view focuses on a new log entry. To focus the display on
an earlier log entry and prevent the display from automatically focusing on a new
log update, click on the Follow latest updates button in the log tab tool bar. Click
on the button again to enable the default behavior.
20 To compare logs in real time, perform the following steps.
i
ii
iii
iv
v
vi
vii
21 To capture one or more log entries for display in a static view on a separate tab,
perform one of the following.
a
b
11-10
Choose Log→Specify Compare from the LogViewer main menu, or click on
the Add log to compare button on the log tab tool bar. The Compare Files
form opens.
Use the form to navigate to the log-file location.
Select a log file and click on the Add button between the form panels. The
log is listed in the panel on the right.
Note — The log file can be in compressed or uncompressed format.
If LogViewer cannot determine the type of log that the file contains, for
example, if a log file is renamed, it sets the Type to Other. Use the Type
drop-down menu to specify the log type, if required.
Click on the OK button. The Compare Files form closes, and a second panel
opens on the log tab to display the specified log.
The log entry lines are synchronized by timestamp. Dynamic log updates to
each log are displayed as they occur. Blank entry lines serve as spacers to
preserve the chronological order of the combined log entries.
By default, the scroll bars in the two panels are synchronized; when you
scroll in the right panel, the display in the left panel scrolls by the same
amount. Click on the Synchronize scroll bars between views button in the log
tab tool bar to disable or re-enable this behavior, as required.
To remove the added log from the comparison, choose Log→Clear Compare
from the LogViewer main menu, or click on the Clear compared logs button
on the log tab tool bar. The right panel is removed from the log tab form.
To capture all listed log entries, choose Log→Full Snapshot from the
LogViewer main menu, or click on the Snap all button in the main tool bar.
To capture the currently selected log entries, choose Log→Snapshot from the
LogViewer main menu, or click on the Snap selected button in the main tool
bar.
Alcatel-Lucent 5620 Service Aware Manager
Troubleshooting Guide
5620 SAM