Alcatel-Lucent 5620 Troubleshooting Manual page 166

Release 12.0 R4 | August 2014 | 3HE 08864 AAAD TQZZA Edition 01
13 — Troubleshooting 5620 SAM server issues
ii
iii
Option
auxappserver_status
auxdebug
auxforce_restart
auxforce_stop
auxjvm_version
auxread_config
auxread_metrics_config
auxscript_env
auxstart
auxstatus
auxstop
aux_version
auxthreaddump
auxhelp, no keyword, or
?
5 Review and record the displayed information for Alcatel-Lucent
technical-support, if required.
6 Close the console window.
13-6
Enter the following at the CLI prompt:
path/nms/bin/auxnmsserver.bash auxappserver_status ↵
where
path is the 5620 SAM server installation location, typically opt/5620sam/auxserver
Detailed 5620 SAM server information is displayed.
To obtain more specific server status information, run the nmsserver script
using the appropriate option from Table
appserver_status option.
Table 13-3 5620 SAM auxiliary-server startup script options
Description
Returns information about the operational status of the auxiliary server
Starts the auxiliary server in interactive mode
Forces the auxiliary server to restart
Forces the auxiliary server to stop
Returns the auxiliary server JVM version
Directs the auxiliary server to read and apply the settings in the general
configuration file
Directs the auxiliary server to read and apply the settings in the metrics
configuration file
Returns auxiliary server script environment information
Starts the 5620 SAM auxiliary server
Returns information about the auxiliary server that includes the
following:
•
IP address
•
port number
•
database connections
•
installed server software release ID
Stops the 5620 SAM auxiliary server
Returns auxiliary server software release information
Returns a thread dump for every auxiliary server process currently
running on the station
Lists the available command options
13-3 in place of the aux_status or
Alcatel-Lucent 5620 Service Aware Manager
Troubleshooting Guide
5620 SAM