Alcatel-Lucent 5620 Troubleshooting Manual page 11

Release 12.0 R4 | August 2014 | 3HE 08864 AAAD TQZZA Edition 01
Guide
5620 SAM System
Administrator Guide
5620 SAM System
Architecture Guide
5620 SAM Troubleshooting
Guide
5620 SAM User Guide
5620 SAM | 5650 CPAM
Installation and Upgrade
Guide
5620 SAM MPR documentation
5620 SAM MPR User Guide
5620 SAM LTE documentation
5620 SAM LTE Release
Description
(3 of 5)
Alcatel-Lucent 5620 Service Aware Manager
5620 SAM
Troubleshooting Guide
Description
The 5620 SAM System Administrator Guide provides information about the tasks
performed by a user with a 5620 SAM admin role, including:
•
5620 SAM security management tasks such as setting up all required user accounts
and user groups
•
advanced configuration tasks such as configuring, maintaining, and administering
the 5620 SAM operational environment
•
routine maintenance tasks to maintain the 5620 SAM hardware and system integrity
and efficiencies
The 5620 SAM System Architecture Guide is intended for technology officers, network
planners, and system administrators to increase their knowledge of the 5620 SAM
software structure and components. It describes the system structure, software
components, and interfaces of the 5620 SAM. In addition, 5620 SAM fault tolerance,
security, and network management capabilities are discussed from an architectural
perspective.
The 5620 SAM Troubleshooting Guide provides task-based procedures and user
documentation to:
•
help resolve issues in the managed and management networks
•
identify the root cause and plan corrective action for:
•
alarm conditions on a network object or customer service
•
problems on customer services with no associated alarms
•
list problem scenarios, possible solutions, and tools to help check:
•
network management LANs
•
network management platforms and operating systems
•
5620 SAM client GUIs and client OSS applications
•
5620 SAM servers
•
5620 SAM databases
The 5620 SAM User Guide provides information about using the 5620 SAM to manage the
service-aware IP/MPLS network, including GUI basics, service configuration, and policy
management.
The 5620 SAM User Guide uses a task-based format that employs both high-level
workflows and detailed procedures.
5620 SAM management information specific to LTE network elements is covered in the
5620 SAM LTE ePC User Guide and 5620 SAM LTE RAN User Guide.
5620 SAM management information specific to 1830 PSS network elements is covered in
the 5620 SAM Optical User Guide.
5620 SAM management information specific to 9500 MPR and 9500 MPRe devices is
covered in the 5620 SAM MPR User Guide.
The 5620 SAM | 5650 CPAM Installation and Upgrade Guide provides OS considerations,
configuration information, and procedures for the following:
•
installing, upgrading, and uninstalling 5620 SAM and 5650 CPAM software in
standalone and redundant deployments
•
5620 SAM system migration to a different system
•
conversion from a standalone to a redundant 5620 SAM system
The 5620 SAM MPR User Guide describes how to discover, configure, and manage
9500 MPR and 9500 MPRe devices using the 5620 SAM. The guide is intended for network
planners, administrators, and operators and is to be used in conjunction with other
guides in the 5620 SAM documentation suite where management of 9500 MPR and
9500 MPRe devices does not differ from other network elements.
Alcatel-Lucent recommends that you review the entire 5620 SAM MPR User Guide
before you attempt to use the 5620 SAM in your MPR network.
The 5620 SAM LTE Release Description provides information about the LTE features
associated with the release.
Preface
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