Alcatel-Lucent 5620 Troubleshooting Manual page 190

Release 12.0 R4 | August 2014 | 3HE 08864 AAAD TQZZA Edition 01
14 — Troubleshooting 5620 SAM clients
Procedure 14-14 Problem: The 5620 SAM client GUI does not display
NE user accounts created, modified, or deleted using the CLI
When an NE user account is created, modified, or deleted using the CLI, the 5620 SAM
client GUI does not update the user list in the NE User Profiles form. For increased
security, the NE does not send a trap for changes made to NE user accounts. You can
update the 5620 SAM with the NE user account changes by resynchronizing the NE.
1 Choose Equipment from the 5620 SAM navigation tree drop-down menu.
2 Navigate to the NE. The path is Network→NE.
3 Right-click on the NE and choose Resync.
The Resync menu option specifies that SNMP MIB and CLI information bases are
reread to resynchronize them with the 5620 SAM, which also resynchronizes the
network management settings with the router. Resynchronization does not impact
the contents of the historical statistics database.
14-14 Alcatel-Lucent 5620 Service Aware Manager
Troubleshooting Guide
5620 SAM