Resolving Problems Viewing Computer Content - Avaya Scopia XT7000 Series Deployment Manual

Troubleshooting the Avaya Scopia
Not connect to network
Your computer or XT Series is not connected to the network.
Solution
Your DVI cable is not connected properly to the XT Executive.
Verify that your computer is connected to the XT Executive properly, as described in
a Computer to the XT Series
1. Verify that your computer is connected to the network.
2. Verify that your XT Series is connected to the network by checking that the cables are
connected correctly (see
Another computer already connected
Another computer is already connected to the XT Executive.
Solution
Verify that only your computer is connected by checking the XT Series web interface.
Authentication required
If using the XT Executive as a room endpoint, the computer must be authenticated with Avaya
®
Scopia XT Control each time it is connected. The
Solution
Connect to Avaya Scopia
Related links
Troubleshooting the Avaya Scopia

Resolving Problems Viewing Computer Content

Problem
I cannot share a presentation from my computer or view its content.
Solution
• Make sure the VGA/DVI cable is properly connected between the PC and the XT Codec Unit
(see Connecting a Computer to the XT Series
• Verify the computer's output resolution is supported by the XT Series (see
Computer to the XT Series
Related links
Troubleshooting the Avaya Scopia
January 2017
® XT Series
on page 67.
Setting Up the XT Series Hardware
®
XT Control as described in User Guide for XT Series.
®
XT Series on page 220
on page 67).
®
XT Series on page 220
®
Avaya Scopia
Comments on this document? infodev@avaya.com
on page 43).
icon indicates that authentication is required.
on page 67).
XT Series Deployment Guide
Connecting
Connecting a
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