Performing The Checkout Procedure; Diagnostic Tools - Lenovo HX1310 Installation And Service Manual

Performing the checkout procedure

Use this information to perform the checkout procedure.
To perform the checkout procedure, complete the following steps:
Step 1. Is the server part of a cluster?
• No: Go to Step 2.
• Yes: Shut down all failing servers that are related to the cluster. Go to Step 2.
Step 2. Complete the following steps:
a. Check the power supply LEDs (see "Power-supply LEDs" on page 54).
b. Turn off the server and all external devices.
c. Check all internal and external devices for compatibility at http://www.lenovo.com/
serverproven/.
d. Check all cables and power cords.
e. Set all display controls to the middle positions.
f. Turn on all external devices.
g. Turn on the server. If the server does not start, see "Troubleshooting by symptom" on page 63.
h. Check the system-error LED on the operator information panel or LCD operating panel
assembly (see "Operator information panel" on page 15 or "LCD operating panel assembly" on
page 15).
i. Check for the following results:
• Successful completion of POST (see "POST" on page 59 for more information)
• Successful completion of startup, which is indicated by a readable display of the
operating-system desktop
Step 3. Is there a readable image on the monitor screen?
• No: Find the failure symptom in "Troubleshooting by symptom" on page 63; if necessary, see
"Solving undetermined problems" on page 79.
• Yes: Run DSA (see "Running the DSA Preboot diagnostic programs" on page 61).
– If DSA reports an error, follow the instructions in Appendix C "DSA diagnostic test results" on
page 843.
– If DSA does not report an error but you still suspect a problem, see "Solving undetermined
problems" on page 79.

Diagnostic tools

The section introduces available tools to help you diagnose and solve hardware-related problems.
• Light path diagnostics
Use light path diagnostics to diagnose system errors quickly. See "Light path diagnostics" on page 53
for more information.
• Event logs
The event logs list the error codes and messages that are generated when an error is detected for the
subsystems IMM2.1, POST, DSA, and the server baseboard management controller. See "Event logs" on
page 57 for more information.
• Integrated management module II
.
Chapter 3 Troubleshooting
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