Troubleshooting - Saeco Cristallo 600 EVO Use And Maintenance

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12

TROUBLESHOOTING

The following table indicates the possible error or alarm causes which may lead to a partial or total arrest of the vending
machine.
The following is reported for each cause:
• associated code, reported in the error LOG;
• the consequence of the occurred event on the vending machine operation when the VM works as a single machine for hot
beverage brewing;
• the consequence of the occurred event on the vending machine operation when the VM works in association with one or two spiral slaves;
• a note to help identifying the warning and restore the normal operation.
Error
Cause
Code
Low water level in air break
Coffee dosing unit
filling not detected
(no more coffee?)
Group gearmotor
movement not
detected
Group gearmotor
movement not
detected
Flowmeter pulses not
detected
Nozzle arm
movement not
detected
Drain tank full
Cup release
movement not
detected
Stirrer expeller
movement not
detected
102
Machine without
snack slaves
Vending machine out of
1
service
Coffee beverages
2
not available
Coffee beverages
3
not available
Coffee beverages
4
not available
5 No consequences
Vending machine
6
out of service
Vending machine out of
9
service
10 Jammed cup
warning
Vending machine
11
out of service
Machine With
Notes / Recommended Intervention
Snack Slaves
Check the water network connection or fill in the
Beverages not available
water tank
Coffee beverages
Fill in the coffee bean hopper.
not available
Or check the coffee dosing unit operating
condition.
Coffee beverages Check the brew group gearmotor and/or
not available the positioning microswitches.
Coffee beverages Check the brew group gearmotor and/or
not available the positioning microswitches.
Beverages not
Warning report only in the LOG.
available If the flowmeter pulses cannot be read
during instant product brewing, the error
is only visible as a warning in the error
log.
If the reading is not possible during coffee brewing,
warning LOW_WATER_FLOW(22) and then
error 22 will be reported. Coffee (or freshbrew)
will not be available.
Beverages not Check the nozzle arm (mechanism free
available movement and positioning microswitch)
Beverages not available Empty the drain tank out
Jammed cup Warning report only in the LOG.
warning
"Cup not available" message is displayed.
The vending machine can still dispense beverages
without cups.
Check the cup dispenser.
Beverages not Check the stirrer expelling mechanism and
available the sugar dispensing device (motor and
microswitch)