Nortel CallPilot NN44200-700 Troubleshooting Manual page 37

Trouble
The system does not
rebuild a new drive installed
to replace a faulty drive.
The system does not
rebuild a new drive (a little
smaller than the original
drive) installed to replace a
faulty drive.
The system does
not rebuild the drive
automatically after you
replaced a faulty drive.
Note 1: If a drive is defective, the RAID utility determines the drive condition and marks the drive as
FAIL. Hot-swap the drive with a good one and then rebuild the drive. If you suspect that a drive is
faulty, simply remove it and replace it with a good drive.
Note 2: New 1002rp systems do not automatically rebuild a drive that replaced a faulty drive marked
as FAIL. You must rebuild the drive manually.
Note 3: On older 1002rp systems, the Autorebuild option is enabled by default in the RAID firmware.
Check this option and disable it before proceeding with RAID operations.
Copyright © 2007, Nortel Networks
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Action
When you replace a defective drive, the new drive must be larger
than the original drive. In this case, the system rebuilds the new
drive.
However, if the new drive is smaller than the original drive, it must
not be smaller by more than 1 Gbyte. If the new drive is smaller than
the original drive by less than 1 Gbyte, the GBWay setting in the
Adapter properties is disabled. Enable the GBWay setting and start
a new RAID configuration. Since starting a new RAID configuration
erases the existing data, back up the system before proceeding.
The system does not rebuild a drive if an incorrect combination
of operating system utility and RAID firmware is used on your
system. Refer to either the 703t or 1002rp Server Maintenance and
Diagnostics guide for valid RAID configurations.
Note: Non-supported combinations of operating system utility and
RAID firmware can corrupt your system and prevent drives from
rebuilding.
The 1 Gbyte setting in the RAID Adapter properties is disabled.
Enable the 1 Gbyte setting and start a new RAID configuration.
Because starting a new RAID configuration erases the existing data,
back up the system before proceeding.
The system rebuilds a drive only if a change in the drive status is
made (after a SCSI scan). You must access the drive to initiate a
SCSI scan. The system does not start rebuilding the drive unless
you access the drive. Initiate a drive rebuild manually using the
MegaRAID utility.
Nortel CallPilot
Troubleshooting Reference Guide
NN44200-700 01.05 Standard
5.0 26 June 2007
1002rp server 37