Starting The Remote Desktop Client - Nortel CallPilot NN44200-700 Troubleshooting Manual

Starting the Remote Desktop Client

Private Session (preferred method)
Use this method to perform the following tasks:
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Step
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Copyright © 2007, Nortel Networks
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Establish a private login session remotely, not visible from the server
console.
Utilize the CallPilot Support Tools.
Transfer files from local PC to the CallPilot server.
Install a PEP/Service Update that interacts with the CallPilot database.
Note: If the local console is already logged in, it will get forcibly logged
out (unsaved data will be lost). Your actions will not be visible on the
local console.
Action
From the client PC, start the Remote Desktop Connection for
Windows Server 2003 Client. Select Start → Programs → Remote
Desktop Connection or Start → Programs → Accessories →
Communications → Remote Desktop Connection.
Result: the Remote Desktop Connection window appears.
Enter the IP address followed by a space and the suffix /console.
The suffix sets up a private session connected to the logical console
of the CallPilot server. Click Options.
Note: For intranet or VPN connections, you can use the
computer name instead of an IP address.
Result: The Options window appears.
Nortel CallPilot
Troubleshooting Reference Guide
NN44200-700 01.05 Standard
5.0 26 June 2007
Starting the Remote Desktop Client 117