Transferring Files In Remote Desktop Connection Sessions; Terminal Server Maximum Connections Exceeded Error; Nortel Callpilot; Troubleshooting Reference Guide - Nortel CallPilot NN44200-700 Troubleshooting Manual

Nortel networks network adapter troubleshooting reference guide

Table of Contents

126 Chapter 5 Routing and remote access troubleshooting

Double-Hop remote control is also possible using two Remote Desktop

Connections if the intermediate PC is running an operating system that

includes the Remote Desktop Connections Server. This method is effective

and functions optimally when both sessions are not in full-screen mode.

Refrain from maximizing the Remote Desktop windows to see them nested.

Transferring ﬁles in Remote Desktop Connection sessions

Before a ﬁle can be transferred between a local computer (the computer

that is launching the Remote Desktop Connection and making the remote

support connection session) and the remote CallPilot server, the local disk

drives must be made available during the Remote Desktop Connection

logon session.

While in a session, moving ﬁles between the local computer and the remote

CallPilot server can be done within an Explorer window. If the Local devices

setting for disk drives was checked during the initial connection, the local

drives are displayed in the Other section as shown in the following example.

CallPilot supports a maximum of two remote sessions and one console

session concurrently. If these limits are exceeded, you might receive the

error;

The terminal server has exceeded the maximum number of

allowed connections.

Note: Make sure the Local devices settings include the local disk drives

to enable ﬁle transfer while in a Remote Desktop Connection session.

5.0 26 June 2007

Table of Contents

Troubleshooting

Callpilot