Nortel CallPilot NN44200-700 Troubleshooting Manual page 121

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Copyright © 2007, Nortel Networks
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Make the disk drives and printers from the client PC available on the
target CallPilot server by entering these settings:
a. Select Remote Computer Sound → Leave at remote computer.
b. Select Keyboard → On the remote computer.
c. Select the local devices to be automatically connected.
Note 1: Disk drives must be checked to allow the transfer of files
(SU/PEP, logs, traces, and so on) to and from the CallPilot server.
Note 2: While file transfer is not possible in a shared session,
Nortel recommends that these settings still be selected.
Click the Display tab.
Result: The Display window appears.
Specify the screen size and colors for the remote desktop connection
by entering these recommended settings:
a. Select Remote Desktop Size → 800X600.
b. Select Color Depth → High Color (16 bit).
Click the Experience tab.
Result: The Experience window appears.
Specify the connection speed (broadband or modem) that the
connection will be optimized for by entering these recommended
settings:
a. Select Performance → Modem (28.8 Kbps).
b. Select Bitmap caching → Enabled.
Click Connect to create the remote desktop connection.
Result: The Security Warning window appears.
Click OK to continue.
Result: A remote desktop session starts in a window on the client
PC.
Nortel CallPilot
Troubleshooting Reference Guide
NN44200-700 01.05 Standard
5.0 26 June 2007
Starting the Remote Desktop Client 121