Nortel CallPilot NN44200-700 Troubleshooting Manual page 22

22 Chapter 3 Hardware troubleshooting
RAID troubleshooting
Trouble
The system boots and
generates beeps.
The system does not detect
the RAID card.
The system detects the
RAID card, does not boot,
and attempts to boot from
the network.
Copyright © 2007, Nortel Networks
.
Action
One or more logical drives is in critical mode (one of the drives is
in FAIL condition).
Rebuild the drives. If the drive rebuilding is unsuccessful, replace
the drives.
The RAID card can be defective. Check the LEDs on the back of
the card. If more than four LEDs are on, the RAID card is defective
or the incorrect RAID firmware is used. Refer to either the 703t,
1002rp, 1005r or 600r Server Maintenance and Diagnostics guide
for valid RAID firmware.
•
Ensure the RAID card is seated in the slot and the cables are
connected to the disk drives.
• Replace the RAID card.
The logical hard drive that has the booting partition is offline or both
physical drives on the booting logical drive are faulty.
• Press Ctrl+M at startup to open the MegaRAID BIOS
Configuration utility.
• Recreate the RAID pack without initialization.
• Restart the server.
If the drives were offline, this action restores their functionality. If this
solution does not remedy the trouble, replace the defective drives.
Note: If you brought the hard drives offline deliberately or performed
a RAID splitting operation, then you must not recreate the RAID pack
without initialization.
Nortel CallPilot
Troubleshooting Reference Guide
NN44200-700 01.05 Standard
5.0 26 June 2007