Problem Solver; When A Message Is Displayed - Epson SC-F9200 series User Manual

SC-F9200 Series User's Guide

Problem Solver

When a Message is Displayed

If one of the following messages is displayed, read and follow the instructions below.
Messages
Auto Take-up Reel Unit stopped.
Check Ink Levels
Chip Unit Error
Chip unit not recognized. Is this ink
supported by this printer model?
Chip Unit Error
Chip unit not recognized. Reattach
or replace.
Command Error
Check print settings on RIP.
F/W Install Error
Firmware update failed.
Restart the printer.
Media Size Error
Load correct size media.
Problem Solver
What to do
Media is not correctly attached to the Auto Take-up Reel Unit.
Press the W button and select Job Cancel to cancel printing.
[Flip the Auto switch on the [Auto Take-up Reel Unit] to the off position, then flip it back and
reattach the media to the [Auto Take-up Reel Unit].
"Media Loading" on page 35
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Chip unit is nearing end of service life. Obtain an ink pack of the appropriate color as soon
as possible.
Check the remaining ink in the ink tank via the scale on the ink pack. When remaining ink is
70 mm or less from the bottom of the ink tank, replace the chip unit and refill the ink. If the
remaining ink level is greater than 70 mm from the base of the ink tank, continue use until
the remaining ink reaches 70 mm.
"Options and Consumable Products" on page 111
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"Notes on Handling Ink Packs and Ink Tanks" on page 21
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"Chip Unit Replacement and Ink Refills" on page 67
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Use only the chip units from specified Epson ink packs.
You cannot use unspecified Epson ink packs.
"Options and Consumable Products" on page 111
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❏
Remove and reinsert the chip unit. If the same error still occurs, replace with a new
chip unit.
"Chip Unit Replacement and Ink Refills" on page 67
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❏
Condensation may have formed inside the tank. Keep at room temperature for at
least 4 hours.
"Notes on Handling Ink Packs and Ink Tanks" on page 21
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Press W and select Job Cancel. Check that the installed software RIP is compatible with
the printer.
Turn the printer off, wait for a few minutes, and then turn on the printer again.
Update the firmware again.
If this message appears on the LCD panel again, contact your dealer or Epson Support.
The media currently loaded is not the correct width. Raise the media loading lever and
remove the media.
The narrowest width supported by the printer is 300 mm. Be sure the media is at least 300
mm wide.
If this message is displayed even though the media is the correct width, the printer may
print if Off is selected for Media Size Check.
"Printer Setup Menu" on page 96
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