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SC-F9300 Series
User's Guide
Problem Solver
When a Message is Displayed
If one of the following messages is displayed, read and follow the instructions below.
Messages
Prepare empty waste ink bottle.
Chip unit error
Chip unit not recognized.
Replace chip unit.
Chip unit error
Cannot be recognized.
Remove or replace chip unit.
Chip unit error
Chip unit not recognized. Is this ink
supported by this printer model?
Chip unit error
Replace with chip unit that supports this
printer.
Check Ink Levels
Printing will pause if chip unit is not
replaced.
Warming Up...
ZForce to start printing
Clogged nozzles detected.
Cleaning recommended.
F/W Install Error
Firmware update failed.
Restart the printer.
Print head is nearing end of service life.
Problem Solver
What to do
The Waste Ink Bottle is getting full. Ready a new Waste Ink Bottle.
"Options and Consumable Products" on page 116
U
❏
This refers to one of the following statuses. Reposition the chip unit, or
replace it with a correct chip unit.
❏
The chip unit has been mounted incorrectly.
❏
A chip unit for an ink pack of a different color than the ink tank is
mounted.
❏
A chip unit for an ink pack that is incompatible with this printer is
mounted.
❏
Condensation may have formed on the chip unit. Leave it at room
temperature for at least four hours before mounting the chip unit.
"Notes on handling ink packs and ink tanks" on page 19
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The ink is running low. Immediately take care of the next two points.
❏
Prepare an ink pack of the appropriate color.
"Options and Consumable Products" on page 116
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❏
Check the level of the ink. If the remaining ink is 70 mm or less from the
bottom of the ink tank, replace the chip unit and refill the ink.
"Procedure for Ink Refills" on page 66
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One or more heaters is still being warmed to the specified temperature. To start
printing without waiting for the heater to warm up, press the Z button.
Stop printing and perform head cleaning if you judge it necessary on inspecting
the print results.
"Head Cleaning" on page 81
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Turn the printer off, wait for a few minutes, and then turn on the printer again.
Use Epson Control Dashboard to update the firmware again.
If this message appears in the control panel again, contact your dealer or Epson
Support.
The current print head is nearing the end of its service life.
Contact your dealer or Epson Support.
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