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The procedures below describe the process.
To request a software activation key code for each server
1 Log into the Polycom RealPresence DMA system as an administrator and go to Admin > Local
Cluster > Licenses.
2 Record the serial number for each Polycom RealPresence DMA server:
Server A: ____________________________
Server B: ____________________________ (none for single-server system)
3 Go to http://www.polycom.com/activation.
4 If you don't already have one, register for an account. Then log in.
5 Select Product Activation.
6 In the License Number field, enter the software license number listed on the first (or only) server's
License Certificate (shipped with the product).
7 In the Serial Number field, enter the first (or only) server's serial number (which you recorded in
step 2).
8 Click Generate.
9 When the activation key for the first (or only) server appears, record it:
Server A: __________-__________-_________-___________
10 If you have a single-server Polycom RealPresence DMA system, you're finished with this procedure.
Continue to the next procedure.
11 If you have a two-server cluster, repeat steps 6–8, this time entering the second license number you
received and the second server's serial number (also recorded in step 2).
Caution: Activation keys linked to the server serial number
An activation key is linked to a specific server's serial number. For a two-server cluster, you must
generate the activation key for each server using that server's serial number. Licensing will fail if you
generate both activation keys from the same server serial number.
12 When the activation key for the second server appears, record it:
Server B: __________-__________-_________-___________
To enter license activation key codes
1 Go to Admin > Local Cluster > Licenses.
2 In the Activation key field for the first (or only) server, enter the activation key code that was
generated for that server's serial number.
Caution: Activation keys linked to the server serial number
An activation key is linked to a specific server's serial number. Each Activation Key field is labeled
with a serial number. For a two-server cluster, make sure that the activation key code you enter for
each server is the correct one for that server's serial number.
3 If you have a two-server cluster, in the Activation key field for the second server, enter the
activation key code that was generated for that server's serial number.
Polycom, Inc.
Local Cluster Configuration
80
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