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Note: Backing up and restoring with superclusters
You can (and should) create and download backups from clusters that are part of a supercluster, but
you can't restore a cluster while it's part of a supercluster. You must manually leave the supercluster
first. If the cluster is responsible for any territories (as primary or backup), go to Network > Site
Topology > Territories and reassign those territories.
If you restore a cluster using the USB Configuration Utility while it's part of a supercluster, it's
automatically removed from the supercluster.
To download a backup file
1 Go to Maintenance > Backup and Restore.
The list contains the last ten backup files.
2 Select the backup file you want to download.
3 In the Actions list, click Download Selected.
4 Choose a path and filename for the backup file and click Save.
The File Download dialog indicates when the download is complete.
5 Click Close.
To create a new backup file
1 Go to Maintenance > Backup and Restore.
2 Verify that the oldest backup file listed is one you don't want to keep or have already downloaded.
Only ten files are saved. Creating a new backup will delete the oldest file (unless there are fewer than
ten).
3 In the Actions list, click Create New (Full) to create a full backup or Create New (Config Only) to
create a configuration-only backup (no transaction data).
A confirmation dialog tells you the backup archive was created. For a full backup, this may take some
time.
4 Click OK.
To upload a backup file
1 Go to Maintenance > Backup and Restore.
2 Verify that the oldest backup file listed is one you don't want to keep or have already downloaded.
Only ten files are saved. Uploading a backup will delete the oldest file (unless there are fewer than
ten).
3 In the Actions list, click Upload.
4 Choose a backup file to upload and click Open.
The File Upload dialog indicates when the upload is complete.
5 Click Close.
The system asks if you want to restore now from the backup file you just uploaded.
6 If you don't want to restore (and restart the system) now, click Manually Later. When you're ready
to restore, use the procedure that follows this one.
Polycom, Inc.
System Management and Maintenance
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