Polycom RealPresence Group Series User Manual
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USER GUIDE
6.1.5 | February 2018 | 3725-85161-001A
®
®
Polycom
RealPresence
Group
®
Series and Polycom
®
RealPresence
Touch
with Skype
for Business

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Summary of Contents for Polycom RealPresence Group Series

  • Page 1 USER GUIDE 6.1.5 | February 2018 | 3725-85161-001A ® ® Polycom RealPresence Group ® Series and Polycom ® ™ RealPresence Touch with Skype for Business...
  • Page 2 Open Source Software Used in this Product This product may contain open source software. You may receive the open source software from Polycom up to three (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you.
  • Page 3: Table Of Contents

    Before You Begin....................3 Getting Help........................3 Polycom Partner and Solution Resources..............3 The Polycom Community..................3 Getting Started with Polycom RealPresence Group Series......4 RealPresence Group System Power.................. 4 Power On the System....................4 System Health Check....................4 Power Off a RealPresence Group System............... 5 ®...
  • Page 4 Contents View Call Statistics....................18 Locate Company Contact Information..............18...
  • Page 5: Before You Begin

    ▪ Getting Help ® ® This guide is for users who want to perform basic to intermediate tasks on the Polycom RealPresence Group Series system . Please read the RealPresence Group Series documentation before you operate the system. The following related documents for RealPresence Group Series systems are available at...
  • Page 6: Getting Started With Polycom Realpresence Group Series

    RealPresence Group System Power RealPresence Group Series systems have a power proximity sensor instead of a physical power button. Instead of pressing an actual button that moves to power on the system, you can touch the proximity sensor , or touch near it, on the front of the system.
  • Page 7: Power Off A Realpresence Group System

    Getting Started with Polycom RealPresence Group Series All test results are logged in the system memory. When the test sequence completes with no severe errors, the system starts normally. Power Off a RealPresence Group System Before changing any connected accessories, you need to power off the RealPresence Group system.
  • Page 8: Using A Polycom ® Realpresence Touch ™ Device With Skype For Business

    » Tap the RealPresence Touch device screen. Pair For the First Time To pair your RealPresence Touch with a RealPresence Group Series system that has not been paired before, you must enter the system's credentials before connection can be established.
  • Page 9: Pair A Previously Paired Realpresence Touch Device

    RealPresence Touch Device with Skype for Business Pair a Previously Paired RealPresence Touch Device If your connection to a paired RealPresence Group Series system is lost, you need to pair to that system again. Procedure 1. After the system is unpaired, you might see a "Searching" message as the device tries to pair automatically.
  • Page 10: End A Call

    » Tap Managing Multiple Calls With your RealPresence Touch device, you can manage multiple calls on a RealPresence Group Series system registered to Skype for Business. This call management applies to incoming calls only. Answer a Call While in a Meeting You can answer an incoming call during a meeting using the RealPresence Touch device, when the device is paired to a RealPresence Group Series system registered to Skype for Business.
  • Page 11 ® ™ Using a Polycom RealPresence Touch Device with Skype for Business Note: If you join a meeting on the system as an audio-only participant, you cannot share content with the far-end. You can only receive content from video participants or participants sharing content from the Skype for Business client.
  • Page 12: Sharing Content

    Content sent from the Polycom People+Content IP application, which is installed on a computer connected to the RealPresence Group Series system ▪ Content from a DVD or DVR player connected directly to a RealPresence Group Series system ® ™ ▪ Content from the Polycom...
  • Page 13: Polycom People+Content Ip

    Note: If the room system is paired with a Polycom touch device, you do not need to install the application onto your computer. After you connect your computer to the touch device over USB, a...
  • Page 14: Settings

    Content on your computer is displayed on the connected room system monitor and to the far-end systems. Stop Sharing Content with Polycom People+Content IP You can stop sharing content, and allow others to share content or just continue the call.
  • Page 15: Audio Adjustments

    ® ™ Using a Polycom RealPresence Touch Device with Skype for Business Audio Adjustments You can control several audio settings on the system, including adjusting the volume, adding a headset, and muting the microphone. Mute the Microphone You can mute your microphone and focus on listening to far-end audio using the RealPresence Touch device.
  • Page 16 If your administrator has enabled user access to User Settings, you can choose whether to have video display on the web. Note that if this setting is turned on, an administrator can view the video images from meetings using the RealPresence Group Series web interface. Procedure 1.
  • Page 17: Cameras

    ® ™ Using a Polycom RealPresence Touch Device with Skype for Business Procedure » Tap then tap Camera On. Cameras You can adjust available cameras in several ways. Select and Adjust a Camera You might need to select and adjust a near-end or far-end camera in a meeting using the RealPresence Touch device.
  • Page 18 ® ™ Using a Polycom RealPresence Touch Device with Skype for Business 3. Touch and drag the Far Control of Near Camera slider to Off. Camera Presets in Single Camera Mode In Single Camera mode, camera presets are stored camera positions that you can create before or during a call.
  • Page 19: Troubleshooting

    Make a Test Call To troubleshoot any issues making video calls, call a Polycom video site to test your setup. A list of worldwide test numbers is available at www.polycom.com/videotest.
  • Page 20 ® ™ Using a Polycom RealPresence Touch Device with Skype for Business View Call Statistics During a call, you can view certain call statistics, such as bitrates, compression formats, and packet loss on the RealPresence Touch device. Procedure 1. During a call, tap Call Statistics.

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