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Moneris HiSpeed 6200 Quick Reference Manual

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Download this manual See also: Operating Manual, User Manual
For Assistance
Please contact the Moneris Merchant Service Centre toll-free at: 1-866-319-7450.

For More Information

Visit the Moneris HiSpeed 6200 product webpage at
www.moneris.com/en/ProductsAndServices/Products/Instore%20POS/HiSpeed6200.aspx
■
To access detailed instructions and information regarding additional features,
click on the "WebHelp" link.
■
To download a PDF file of this guide, click on the "Reference Guide" link.
Important
You must use the exact power adaptor and cables provided by Moneris Solutions to
work with the VIVOPay 5000 contactless reader and the Moneris HiSpeed 6200 terminal.
Failure to do so may affect the operability of or cause damage to the equipment.
Copyright – © 2009 Moneris Solutions, 3300 Bloor Street West, Toronto, Ontario, M8X 2X2
All Rights Reserved. This manual shall not wholly or in part, in any form or by any means, electronic, mechanical, including
photocopying, be reproduced or transmitted without the authorized consent of Moneris Solutions.
Trademarks – The Moneris Solutions logo is a registered trademark of Moneris Solutions Corporation. All other marks or
registered trademarks are the marks or registered trademarks of their respective owners.
Neither Moneris Solutions Corporation ("Moneris") nor any of its affiliates shall be liable for any direct, indirect, incidental,
consequential or punitive damages arising out of use of any of the information contained in this guide. Neither Moneris or any of its
affiliates nor any of our or their respective licensors, licensees, service providers or suppliers warrant or make any representation
regarding the use or the results of the use of the information, content and materials contained in this guide in terms of their
correctness, accuracy, reliability or otherwise.
Your credit and/or debit card processing is separately governed by the Terms and Conditions of your Moneris VISA Merchant
Agreement, your Moneris MasterCard Merchant Agreement and/or your Moneris Debit Card and Terminal Agreement, as applicable
with Moneris. It is the merchant's responsibility to ensure that proper card processing procedures are followed at all times.
Please refer to your Merchant manuals and the Terms and Conditions of your Merchant Agreement(s) for details. The Moneris
Merchant Operating Manual is available for free download at www.moneris.com/en/Support/Downloads/MerchantManuals.aspx.
Moneris HiSpeed 6200
Quick Reference Guide
Your Moneris Merchant Number is: ______________________________________
®
✓
Magnetic Stripe Cards
✓
Chip Cards
✓
Contactless Cards
Printer
Keypad
Magnetic stripe reader
Chip reader
6200QRG-E (01/10)

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Summary of Contents for Moneris HiSpeed 6200

  • Page 1: For More Information

    Neither Moneris Solutions Corporation (“Moneris”) nor any of its affiliates shall be liable for any direct, indirect, incidental, consequential or punitive damages arising out of use of any of the information contained in this guide. Neither Moneris or any of its...
  • Page 2 The All-in-One Handheld Moneris 7800 PINpad The Moneris HiSpeed 6200 is a handheld, all-in-one terminal and PINpad If an optional Moneris 7800 external PINpad that you use to process transactions at the point of sale (POS). When is connected to the 6200 terminal, and your...
  • Page 3 Functional Card Types Performing Financial Transactions A payment card can be any functional card type: chip, stripe, or contactless. All instructions in this guide begin at the READY screen. While each card type has its own special functionality, an individual card To access the READY screen from any other screen, press the Can/Ann key may combine any number of functionalities.
  • Page 4 Purchase [100] Customer Prompts Credit or debit Purchase of goods or services. Language Selection 1. If PURCHASE is the default: Key in a Purchase amount, and press OK. SELECT LANGUAGE appears, the customer presses F1 or CHQ (ENGLISH) or F3 or ALPHA Press Admin, select TRANSACTIONS, and then select PURCHASE.
  • Page 5 Advice [103] Force Post [103] Merchant and Cardholder Receipts Completes a Pre-Auth. Voice-authorized Merchant copy - Always retain this copy for your records, but note: Purchase. ■ If a signature line is printed, obtain the cardholder’s signature. Note: Must be processed on the same ■...
  • Page 6 Prints a list of transaction type totals by card type for the current batch c. When END DATE appears, key in the end date, and press OK. from the Moneris Host. Grand totals by transaction type are also included. d. When END TIME appears, key in the End time, and press OK.

  • Page 7: Administrative Transactions

    C. Confirm that the Terminal Batch Totals list (printed in step A) matches the Current 3. When CLEAR TERMINAL STORAGE? appears, press F3 (NO) to keep all stored Batch Totals list (printed in step B). If they do not match, call Moneris the next transactions. business day for reconciliation assistance. PLEASE LOGON prompt appears.

  • Page 8: Troubleshooting

    NO LINE DETECTED The terminal cannot detect an available dial communications If the problem is not resolved, call the Moneris Merchant Service Centre. line. Check that all communications cables are connected to the base and the wall jack correctly. If the message reappears, unplug and replug the power cable at the AMOUNT EXCEEDED The Refund amount was greater than the Refund Limit.

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