Setting Enhanced Call Forwarding - Avaya J189 Instructions Manual

3. To enable the Call Forward feature, scroll to one of the following options:
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• Call Forward: to forward all incoming calls to another number.
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• Call Forward-Busy: to forward incoming calls to another number if you are on a call
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• Call Forward-No Answer: to forward incoming calls to another number if you do not
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answer the call within the set time interval.
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Call Forward-Busy and Call Forward-No Answer options are available when your
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administrator configures it.
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4. Press Select.
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You can see the Select a destination dialogue box.
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5. Do one of the following to enter the number where you want to forward the incoming calls:
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• Press the Dial soft key to use the dialpad and manually enter the number.
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• Press Contacts, Recents or Phone button to select the number from the list.
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• Press the Browser soft key to select the destination number from the browser
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application.
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• Press the Autodial, Busy indicator or Team line key to select the number as
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destination target.
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Call Forward feature is activated.
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6. Press Enter to activate the call forward feature in case you manually dial the extension
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number.
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The phone generates a confirmation tone and returns to the Features screen.
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7. (Optional) To cancel the feature, press the Cancel soft key.
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8. To disable any Call Forward option, go to the active Call Forward option and press Select.
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Related links
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Selecting a destination number using feature target
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Setting enhanced call forwarding

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About this task
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You can use this feature to forward the incoming calls on your phone to various destination
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numbers based on the call type and call state.
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Before you begin
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Ensure that your administrator enables the feature.
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Procedure
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1. Press Main menu.
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2. Scroll to Features, and press Select.
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3. Scroll to Enhanced Call Forward, and press Select.
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Call forwarding
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