Busy Indicator Icons And Led Indication; Busy Indicator Call Operations - Avaya J189 Manual

• Transfer calls by pressing the Busy Indicator line key
• Make conference calls with BI users
The icon next to the Busy Indicator line key displays the current status of the monitored user (idle
or busy).
The user status is also reflected by the indication of LEDs integrated into the corresponding line
keys.
You can relabel and move a Busy Indicator line key from the Phone keys customization menu.
However, you cannot add or delete Busy Indicator keys configured on your phone. Contact your
system administrator if you want to add more BI line keys or delete the existing ones.
Related links
Customizing phone keys

Busy Indicator icons and LED indication

Busy Indicator icons look the same as Presence "Available" and "On a call" icons but they might
differ depending on the phone or the button module model.
The following table displays the Busy Indicator icons and LED indication for , Avaya J189 IP
Phone, and Avaya J100 Expansion Module.
State
Idle
Busy
Related links
Customizing phone keys

Busy Indicator call operations

Making a call to a monitored user
About this task
You can make a quick call to monitored users, for example, when you want to provide direct
instructions to them.
Procedure
Do one of the following:
• On the Phone screen, scroll to the required Busy Indicator line, and press Call.
August 2020
on page 101
Phone icons Avaya J100
Expansion
Module icons
on page 101
Using Avaya J189 IP Phone SIP
Comments on this document? infodev@avaya.com
Red LED for the Green LED for the
line key line key
Off Off
Off On
Busy Indicator
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