Tracing A Malicious Call; Using A Guest Login - Avaya J189 Instructions Manual

Notifications
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You see the following messages on your e-Phone screen after the phone is configured or
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disconnected from Avaya Workplace Client:
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• Shared Control is active
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• Shared Control is inactive
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For information on installing and configuring Avaya Workplace Client, see Planning for and
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Administering Avaya Workplace Client for Android, iOS, Mac, and Windows and Using Avaya
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Workplace Client for Android, iOS, Mac, and Windows at https://support.avaya.com/.
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Tracing a malicious call

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About this task
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Use this feature to trace a malicious call. Activating Malicious Call Trace (MCT Act) alerts a
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controller to begin call tracing and provide information for reporting this call. This feature is
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available only if your administrator has set up the phone system to trace and track malicious calls
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and there is an attendant or controlling user to oversee the trace.
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Procedure
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1. During an active call, access the Features menu.
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2. To start a trace, scroll to Malicious call trace, and press one of the following:
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• Select
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• Corresponding line button
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An alerting tone or flashing LED signifies the trace is active. Hanging up deactivates MCT
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Act.
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Important:
Some countries, states, and localities have laws that determine if and under what
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circumstances you can use Malicious Call Trace (MCT). Before using the MCT feature,
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you must understand and comply with these laws.
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Using a Guest Login

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About this task
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Use this procedure to log in as a guest on another phone to access your applications and call
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history for a limited time.
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Note:
You need to re-login if the phone reboots.
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October 2022
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
Using Avaya J189 SIP IP Phone in Avaya Aura
DRAFT—October 5, 2022—8:17 AM (UTC+00:00)
Tracing a malicious call
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